- Report: #1060886
Report - Rebuttal - Arbitrate
Complaint Review: Network Solutions
Network SolutionsHerndon, Virginia USA
Network Solutions Network Solutions sells defective web hosting package, wants $60 to fix THEIR mistake Herndon Virginia
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I am fed up and will end the years for which I have been a customer. After purchasing a supposedly-sufficient and complete WordPress blog hosting package, the entire thing shuts down after a minimal number of posts to my blog and I get error message (below) that insufficient memory has been allocated to the package (as packaged and sold by Network Solutions). After untold hours fruitlessly trying to solve it, I call customer service and am told there is nothing I can do EXCEPT to pay $59.95 to change the memory settings. Obviously, they should know to include sufficient settings in what they package and sell--rather than do an after-the-fact bait-and-switch to pay them $59.95 to make this simple tweak to THEIR package. There were no options originally offered me to specify a different memory. How many other customers are they ripping off with this $59.95 fee?
This report was posted on Ripoff Report on 06/20/2013 08:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Network-Solutions/Herndon-Virginia/Network-Solutions-Network-Solutions-sells-defective-web-hosting-package-wants-60-to-fi-1060886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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