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  • Report: #944231

Complaint Review: Network Solutions

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  • Submitted: Thu, September 20, 2012
  • Updated: Fri, September 21, 2012

  • Reported By: netsolsucks — United States of America
Network Solutions
Internet United States of America

Network Solutions Web.com Theft, Fraud, Corrupt, Incompetent Support Staff, Inadequate, Internet

*UPDATE Employee: Response from Network Solutions

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From their website:
"Network Solutions is a wholly-owned subsidiary of Web.com Group, Inc. (Nasdaq: WWWW), a publicly traded company that is a leading provider of internet services and online marketing for small businesses, including domain name registration, website design, search engine marketing and local sales leads, eCommerce, email marketing, social media, mobile and more. For more information, go to www.web.com." 

After 4 multi-hour phone calls, countless emails and fraudulent charges on my account I have nothing else to do but attempt to warn other people what this Company will do to you. Shady business practices finally crawled out of the dirt. Fees here and there, over charging, etc. They took a simple 25.90 hosting/domain charge and pumped it up to 500.00+ dollars in a few days.

I hope someone finds this message useful and saves themselves the heartache of dealing with such a childish and unprofessional company. Network Solutions, Web.com, Etc, Hope you go bust.

This report was posted on Ripoff Report on 09/20/2012 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Network-Solutions/internet/Network-Solutions-Webcom-Theft-Fraud-Corrupt-Incompetent-Support-Staff-Inadequate-In-944231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Response from Network Solutions

AUTHOR: Web.com Executive Response Team - (United States of America)

Dear Customer:
 
At Network Solutions, we take the concerns that you have raised in your post very seriously. As such, we would like to follow up with you regarding the details of your recent experience with us. To accomplish that, we ask that you send your website domain name, your contact information, and the details of this post to our support team via the following link: https://www.networksolutions.com/contact/index.jsp.
 
Thank you for your help, and we look forward to hearing from you.
 
Executive Support Team
Network Solutions
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