• Report: #421761

Complaint Review: Network Tool Warehouse / NTXTools.com

  • Submitted: Sun, February 08, 2009
  • Updated: Wed, January 06, 2010

  • Reported By:Buford Georgia
Network Tool Warehouse / NTXTools.com
8934 Brecksville Rd. Cleveland, Ohio U.S.A.

Network Tool Warehouse / NTXTools.com Sold bad product, as middleman company, bait and switch with product shown vs. what they ship Cleveland Ohio

*Consumer Comment: Street Addresses

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Basically, i ordered a car remote alarm scanner that shows if car alarm remotes are sending out a signal. NTXTools.com had 1 for sale, and on the web page, it showed, and stated that you get the remote tester, 12 packs of new batteries, and a store display stand for $65.00. i ordered the kit, and received the remote tester only. on top of that, it's defective.

i called the company, and they told me on the phone they would forward the information to their web department, and get back to me with an RMA. nothing heard for a week. went back to their web site where i purchased the remote tester, and the page with that remote tester was gone (covering their tracks). emailed them 4 times, and never got an answer, even though they spammed my email twice a day with ads...called, always told "xxx in accounting (or in web marketing) will call you back very soon"

now that i have to be going through a chargeback, and my credit card wants me to show i returned it. why, and to where? they never gave me an RMA authorization...so i believe that i would return it, and they'll claim they didn't get what they sold me, and i'll end up with nothing, and a negative on my credit card. it's a hassle. it gives companies leverage when selling crap, or doing a bait and switch.


heads up about this shady website.

James
Buford, Georgia
U.S.A.

This report was posted on Ripoff Report on 02/08/2009 07:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Network-Tool-Warehouse-NTXToolscom/Cleveland-Ohio-44141/Network-Tool-Warehouse-NTXToolscom-Sold-bad-product-as-middleman-company-bait-and-swi-421761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Network Tool Warehouse / NTXTools.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Street Addresses

AUTHOR: JustMe - (United States of America)

Here is some contact information and street address for an affiliated company (they are all the same).  Todd appears to be/may be the owner of all of them.  Coastal Tool Supply, Network Tool Warehouse, USA Tool Warehouse, Americas Tool Warehouse.


Todd Morgen


General Manager


Coastal Tool Supply


93 S. Jackson Street


Seattle, WA 98104-2818


Phone: (206)926-3804


Fax: (206)926-3805


Todd.Morgen@CoastalToolSupply.com

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X