- Report: #421761
Report - Rebuttal - Arbitrate
Complaint Review: Network Tool Warehouse / NTXTools.com
Network Tool Warehouse / NTXTools.com8934 Brecksville Rd. Cleveland, Ohio U.S.A.
Network Tool Warehouse / NTXTools.com Sold bad product, as middleman company, bait and switch with product shown vs. what they ship Cleveland Ohio
*Consumer Comment: Street Addresses
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i called the company, and they told me on the phone they would forward the information to their web department, and get back to me with an RMA. nothing heard for a week. went back to their web site where i purchased the remote tester, and the page with that remote tester was gone (covering their tracks). emailed them 4 times, and never got an answer, even though they spammed my email twice a day with ads...called, always told "xxx in accounting (or in web marketing) will call you back very soon"
now that i have to be going through a chargeback, and my credit card wants me to show i returned it. why, and to where? they never gave me an RMA authorization...so i believe that i would return it, and they'll claim they didn't get what they sold me, and i'll end up with nothing, and a negative on my credit card. it's a hassle. it gives companies leverage when selling crap, or doing a bait and switch.
heads up about this shady website.
This report was posted on Ripoff Report on 02/08/2009 07:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Network-Tool-Warehouse-NTXToolscom/Cleveland-Ohio-44141/Network-Tool-Warehouse-NTXToolscom-Sold-bad-product-as-middleman-company-bait-and-swi-421761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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