• Report: #246954

Complaint Review: Networkagenda - GSA grant Search Assistant

  • Submitted: Fri, May 04, 2007
  • Updated: Tue, May 08, 2007

  • Reported By:Lakeshore Florida
Networkagenda - GSA grant Search Assistant
, Utah U.S.A.

Networkagenda - GSA grant Search Assistant Ripoff Dishonest Fraudulent Billing Saint George Utah *EDitor's Suggestions on how to get your money back into your bank account!

*UPDATE Employee: Resolution Offer

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I ordered a "Free CD" and only authorized the cost of shippinn and handling I tried to stop this company from taking my money without permission but they not answer the phone calls.

Tha following unauthorized payments were taken from my account:

GSA/SBA Express for $5.95 Tel 1-800-986-2640 26 Feb
Grant Search Assistant for $29.95 Tel 1-866-370-7270 09 Feb
Networkagenda.com for $7.95 Tel 1-866-795-6952 26 Feb

GSA/SBA Express for $5.95 Tel 1-800-986-2640 28 Mar
Grant Search Assistant for $29.95 Tel 1-866-370-7270 12 Mar
Networkagenda.com for $7.95 Tel 1-866-795-6952 28 Mar


I didn't receive any services for these payments.


This is a Ripoff. Companies that participate this type of dark and unethical practices must be punished.

I would like to have some help in retrieving my money back and stop unauthorized payments.

German
Lakeshore,Florida

Domingo G.
Lakeshore, Florida
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 05/04/2007 07:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Networkagenda-GSA-grant-Search-Assistant/Utah/Networkagenda-GSA-grant-Search-Assistant-Ripoff-Dishonest-Fraudulent-Billing-Saint-Georg-246954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

I would like to discuss German's concerns with him to insure that he is taken care of. Unfortunately, without a full name or an email address I cannot find his account with the necessary contact information.

First and foremost I offer an apology for the breakdown in service German obviously experienced. Our policy is to never charge anyone who is not interested the membership portion of the offer. Clients simply need to follow the instructions to contact customer support at the numbers provided and express a desire to cancel during the free trial period, or anytime thereafter. I am not sure why German is having difficulty reaching our customer service department, our lines are tested several times daily and we have not been experiencing any trouble. German, please call me or email me directly and I will address your concerns.

If our support staff fails to offer the quality and professionalism that we expect to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied.

I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org.

Once again, my apologies to German. Hopefully, I will hear from him soon so that we can get this resolved quickly.

Sincerely,

Ryan R.
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