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  • Report: #445292

Complaint Review: Networkagenda

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  • Submitted: Mon, April 20, 2009
  • Updated: Fri, May 01, 2009

  • Reported By: Donald — adkins Texas U.S.A.
Networkagenda
networkagenda.com St George, Utah U.S.A.

Networkagenda Apparently Grant Master uses this company to mail the CD to you. I notice their permit NO 1129 and it's for US Postge & fees well ever since I had received the CD this company been charging $9.95 to my credit card account since Dec 08. St George Utah

*UPDATE Employee: Resolution offer

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I believed this company is being use my Grant MAster to mail their CD to your your home. Anyway this company charges $9.95 for First Class Mail US Postage & Fees paid. Well I had only recieved one CD from Grant MAster and yet, this company has been charging my creid card every month for the past few months. Yet, i haven't recieve anything in the mail from Grant Master or any other company. So what is that company continue to bill my credit card.

Donald
adkins, Texas
U.S.A.

This report was posted on Ripoff Report on 04/20/2009 05:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Networkagenda/St-George-Utah-84770/Networkagenda-Apparently-Grant-Master-uses-this-company-to-mail-the-CD-to-you-I-notice-th-445292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution offer

AUTHOR: Customer Service Administrator - (U.S.A.)

I apologize for any misunderstandings that might have occurred when you were purchasing your Grant program and the companion program that is offered at the time of order.

Unfortunately, we are unable to locate an account for this customer as he has not left his name for us, but, per his statement he contacted our customer service department and we have addressed his concern.

For customer service you may call 877-495-1190 and they'll be happy to assist you with any further questions or concerns. If you've already tried our customer service department and feel like you weren't treated fairly please call me ASAP and I will address your concern immediately.

Sincerely,
Lin Carlson, Online Customer Support
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