• Report: #970698

Complaint Review: Netzero Technical Support

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  • Submitted: Sat, November 17, 2012
  • Updated: Sat, November 17, 2012

  • Reported By: Sharon — Bolingbrook Illinois United States of America
Netzero Technical Support
Internet United States of America

Netzero Technical Support Rip Off , Internet

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I am experiencing not being able to connect to the internet.  I called the Netzero Technical Report Department and was charged $1.95 a minute just to learn that the software has changed and that they would send a new one out.  I strongly feel that I should not have been charged for a Technician to tell me that an updated Netzero Software is needed.  I also strongly feel that if Netzero is updating their Software, a new one should be mailed out to all their Customers.  This Charges are very very Ludicris!!!  I would very much like for my money to be refunded to me asap!!!!!

This report was posted on Ripoff Report on 11/17/2012 03:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netzero-Technical-Support/internet/Netzero-Technical-Support-Rip-Off-Internet-970698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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