- Report: #413396
Report - Rebuttal - Arbitrate
Complaint Review: Netzero - United Online Company
Netzero - United Online Company21301 Burbank Blvd Woodland Hills, California U.S.A.
Netzero - United Online Company, Refused to Cancel my Grandparents internet serivce Woodland Hills California
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I provided their phone number, email address, and name on the account. However, they needed the answer to a security question I created a long time ago and I honestly forgot it. They said without the security question answer, they would not cancel the service or account and continue to charge them $13.00 a month added to their phone bill because they didn't have a credit card. They are stuck for now, I need help! Netzero has no compassion or understanding whatsoever!
This report was posted on Ripoff Report on 01/17/2009 08:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netzero-United-Online-Company/Woodland-Hills-California-91367/Netzero-United-Online-Company-Refused-to-Cancel-my-Grandparents-internet-serivce-Woodla-413396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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