- Report: #142077
Report - Rebuttal - Arbitrate
Complaint Review: Netzero
Netzeronetzero.com Westlake Village, California U.S.A.
Netzero ripoff Westlake Village California
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I tried calling netzero by phone to cancel... only to placed on hold forever and then get disconnected... I then received a bill in march for $14.95 plus my credit card interest fees....I called another phone number a friend found for me, called it, only to be told that I would not be credited for march, because they had no record of me calling to cancel!!!
Well its now May and I was billed again by netzero for April...so this is now 2 months of being billed for a service I have never used... called again this time she says the April one will be credited but it may take up to 60 days, and still I can't get my money back for March because there is no record of me calling. They can check to see that I never even logged on once!!!! I now have a new computer... and the Wonderful AOl for my internet provider, I will never download NETZERO again... I think netzero is a scam and people need to know about it.
This report was posted on Ripoff Report on 05/09/2005 03:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Netzero/Westlake-Village-California/Netzero-ripoff-Westlake-Village-California-142077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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