- Report: #899138
Report - Rebuttal - Arbitrate
Complaint Review: Netzero
Netzero United Online, Juno Discontinue Nightmare Internet
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I made it clear that I wanted to discontinue the paid monthly service. Instead, I was signed up for an additional service. Email responses from Netzero only verified the bogus additional service, essentially maintaining that I had ordered them. Even after several phone calls and emails, Netzero refused to discontinue service, and continued to sign me up for additional services.
Now I have to waste further time disputing the scam charges on my credit card. I hope it was worth it, Netzero, as I am now your worst advertising.
Extremely poor customer service and basic business practices.
This report was posted on Ripoff Report on 06/18/2012 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netzero/internet/Netzero-United-Online-Juno-Discontinue-Nightmare-Internet-899138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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