• Report: #104387

Complaint Review: Netzero

  • Submitted: Thu, August 19, 2004
  • Updated: Thu, August 19, 2004

  • Reported By:Williamsburg Kentucky
Netzero
www.netzero.com Internet U.S.A.

Netzero fraud in billing practices Internet

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We were using netzero high speed and I called the service to cancel but I was pressured into accepting one free month.

I was of the understanding that the account would be closed at the end of that time. Boy, was I wrong

They didnt bill for the month follwing the free one but they billed two months this month to my debit card causing an overdraft on my bank account.

to my way of thinking they should refund the amount billed plus the overdraft amount since they wer'nt supposed to charge my card in the first place. Unfortunatly this is not their way of thinking

Marie
Williamsburg, Kentucky
U.S.A.

This report was posted on Ripoff Report on 08/19/2004 06:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netzero/internet/Netzero-fraud-in-billing-practices-Internet-104387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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