• Report: #163756

Complaint Review: Netzero

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  • Submitted: Tue, November 08, 2005
  • Updated: Tue, November 08, 2005

  • Reported By:Mesa Arizona
Netzero
netzero.com Internet U.S.A.

Netzero ripoff dishonest fraudulent Internet

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I cannot believe the horrible customer service that Netzero gives. I signed up on the 3rd, and I found it difficult to navigate and I didn't like it plus it seemed to do something to my internet explorer and it kept giving me error messages so on the 4th I called to cancel.

Now, here we are on the 8th and they had charged my debit card, even though I signed up for the free month through Dell. I argued, talked to the supervisor, and they still wouldn't budge.

I am so angry. I kept telling them what horrible customer service they have and they were like oh well. Bottom line is : DON'T USE NETZERO!!

April
Mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 11/08/2005 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Netzero/internet/Netzero-ripoff-dishonest-fraudulent-Internet-163756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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