• Report: #538271

Complaint Review: Nevada Corporate Headquarters | Ripoff Report Verified™ …businesses you can trust. Nevada Corporate Headquarters provides formation of Nevada corporations, Nevada LLC creation, asset protection strategies, many other business & financial services. Nevada Corporate Headquarters Incorporated (NCH), business start up specialist in Nevada for over twenty years. NCH formed over 60,000 business entities worldwide with nationwide reputation for assisting entrepreneurs, corporations, & licensed professionals.

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  • Submitted: Sat, December 12, 2009
  • Updated: Wed, August 20, 2014

  • Reported By: Matt — STUDIO CITY California United States of America
Nevada Corporate Headquarters Incorporated (NCH)
101 Convention Center Drive Las Vegas, Nevada United States of America

Nevada Corporate Headquarters REVIEW: Nevada Corporate Headquarters team is dedicated to the best client experience, offering a $100,000 guarantee that corporate veil of client's Nevada corporation will never be pierced.. Nevada Corporate Headquarters, Inc.’s approach to business focused on providing highest customer satisfaction in industry.
*UPDATE: Nevada Corporate Headquarters, Inc. pledges their commitment to always improving their operations by joining Ripoff Report’s Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer by increasing their confidence when doing business with a member business. Nevada Corporate Headquarters, Inc. recognized by Ripoff Report Verified™ as a safe business service.

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Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: Positive rating and recognition has been given to Nevada Corporate Headquarters, Inc. for its commitment to excellence in customer service.

Ripoff Report’s discussions with Nevada Corporate Headquarters, Inc.have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Nevada Corporate Headquarters, Inc. listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Nevada Corporate Headquarters, Inc.’s principal, Mr. Cort Christie, has informed us that his personal philosophy is that his clients are a precious resource. [continued below]....
..... As a successful businessman, Mr. Christie feels it is critical to listen to his clients and respond properly. By always putting his clients first, Mr. Christie hopes to maintain Nevada Corporate Headquarters, Inc. as the primary source for incorporation and small business services, both now and for many years to come.

The information provided in this report below is based on comments made by Jessica Loggins during an on-site inspection held by a third party verification company with no biases toward the Nevada Corporate Headquarters.

Nevada Corporate Headquarters is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

The Nevada Corporate Headquarters has been the source for Nevada corporations, Nevada LLCs, asset protection strategies, business credit establishment and many other business/financial services. It also provides incorporation services, access to websites, and small business credit building.

According to Jessica Loggins, a representative of the company, all leads are generated online. Nevada Corporate Headquarters doesn’t do “cold calling” of any kind. Potential clients will indicate interest by responding to advertising or internet marketing. Nevada Corporate Headquarters will only contact someone if they have expressed an interest in and a desire to be contacted. After expressing interest in Nevada Corporate Headquarters products/services, either by calling the company or being called, Nevada Corporates staff will explain the company’s products and services and answer any and all questions that the person may have.



Nevada Corporate Headquarters then will have a corporate consultant speak with the customer. During this conversation the client will be assigned a customer service representative to walk the client through the rest of the process and verify all information, including invoicing. According to Ms. Loggins this is an important part of the process for the customer to ensure the client knows exactly what services are being provided. The staff will provide customers with information about the current pricing for incorporating business or looking for asset protection strategies.

Nevada Corporate Headquarters, Inc. Customer Care & Complaint Resolution

Commonly, miscommunication is one of the major complaints Nevada Corporate Headquarters receives. In this instance the client would call in and leave a voicemail and never get a follow up call. Due to it being in a que where there was no one particularly assigned to a certain message the calls weren’t properly followed up on. In response Nevada Corporate Headquarters’ staff started a voicemail system that is routed through one individual, and then passed messages to the particular employee it pertains to. The customers were completely satisfied with the resolution, according to Ms. Loggins. Ms. Loggins also noted that since the installment of the customer service protocol there have been no such complaints since. After an issue is resolved, Nevada Corporate Headquarters has a “follow system” in place that ensures the customer is contacted after the issue is resolved to ensure they are satisfied with the resolution.

Nevada Corporate Headquarters is registered under Commercial Registered Agent Certification, FICO Pro Certifications, and Certified Asset Protection. Nevada Corporate also offers CPA’s and an in house lawyer. Ms. Loggins wanted to relay the information that before a customer agrees to do business with the company the client in informed about what exactly their money down is going towards. Also, the client is informed up front about the finances needed to cover the plan set aside for that particular company. Nevada Corporate Headquarters believes most complaints have come from former employees. Lastly, the company has an A+ rating with the Better Business Bureau.

Ms. Loggins says that as a result of the complaints, the Nevada Corporate Headquarters has implemented several changes to help increase the quality of its customers’ experience. One of the changes being the voicemail system. This increase ensures messages left are being directed to the right employee. Ultimately resulting in answered calls, which before would go unanswered. time. Investors must be able to assume the risk of such price fluctuations.

Ms. Loggins and her team recognize the value of working with Ripoff Report and the Corporate Advocacy Business Remediation and Customer Satisfaction Program, and the platform it provides for businesses and clients to interact and resolve issues. She states Nevada Corporate Headquarters would like to see complaints come to an end resulting in better customer satisfaction. Also, resulting is better company creditability. The Nevada Corporate Headquarters was first established in 1989 and is stated to be Nevada’s largest business start-up firm with more than 60,000 businesses launched.

Nevada Corporate Headquarters, Inc. / Statements from the owner.

"My name is Cort Christie, President and Founder of Nevada Corporate Headquarters, Inc. Thank you for taking the time to review Nevada Corporate Headquarters, Inc. Here at NCH, we pride ourselves in our excellent customer service and truly live by our company values: Service Excellence, Teamwork, Ownership, Respect, and Integrity. Our motto is to Deliver the WOW and we do so by giving each and every client a WOW experience. We take the time to listen and assist our clients in every aspect of new business start-up. I invite you to contact our office to experience the level of service we can deliver and truly realize why our company is superior to the rest.”

Nevada Corporate Headquarters, Inc. takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "Nevada Corporate Headquarters provides a safe and fun work environment. I know that I am a valuable team member because they strive to encourage and support me each and every day. We have a very strong company culture and an amazing motto, Deliver the WOW.” Ripoff Report was pleased to learn that Nevada Corporate Headquarters’ past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM Nevada Corporate Headquarters, Inc..

"Not ever willing to just stay put, Nevada Corporate Headquarters, Inc. is constantly looking for ways to do things better, to be more efficient, and to deliver an even higher quality customer experience. We have invested tens of thousands of dollars to employee training, hardware and software upgrades, and emerging technologies to ensure that every customer is treated like royalty and advances down the critical path towards business success. Our high touch customer service is unparalleled anywhere and assists clients in dreaming, believing, and achieving their lifelong goals.

Nevada Corporate Headquarters, Inc (NCH) has been the business start-up and corporate formation specialist in Nevada for over twenty years. NCH is the fastest-growing resident agent in Nevada and has helped over 60,000 business entities worldwide. The full array of products, from formation of Nevada Corporations and LLCs to asset protection strategies and consulting, combined with their highly qualified customer service staff provides individuals with the solutions a business needs to succeed in the corporate world. Nevada Corporate Headquarters is dedicated to providing the highest standard of customer service to obtain 100% client satisfaction.

The majority of our complaints are dated pre 2012 before we made a huge shift in customer service at our company. First, we instituted a new set of company values and motto, “Deliver the Wow!” Our primary focus is 100% customer satisfaction and we take every customer issue extremely serious; nothing is too big or small. The complaints also center around either a denied refund request and being dissatisfied with a certain product we sell, business credit building. We have made numerous changes in this area to tighten up setting expectations on this program. Now, qualifications and requirements are clearly defined in our product description. By making this shift, we were able to significantly reduce any customer issues.

The majority of our competitors are online retailers who provide little or no consultation with customers. We take a different approach – one-on-one coaching and support to every client. Our focus is to provide a hand-holding experience where we don’t leave the guess work to the client. We help in completing all paperwork and continue with consulting for an entire year. The client is able to call their assigned Corporate Coach at any time.”

Nevada Corporate Headquarters, Inc. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s review, Nevada Corporate Headquarters, Inc.has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.



In summary, after our review, which included discussions with Mr. Christie, Ripoff Report is convinced that Nevada Corporate Headquarters, Inc. is committed to quality delivery of services resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

--------------------------------

Nevada Corporate Headquarters Incorporated (NCH) For lots of money, I got little to nothing! Las Vegas, Nevada

Simply put, I spent over $6,000 over a three year period and received nothing but timely notifications of tax or license fee due notices from not only NCH but also the State of Nevada's Tax and Business Licensing Departments.  Nor did I receive any credit building results, as promised by NCH.  The end result, dissolution of corporation as of December 2009.  Good riddance.  Stay away from NCH.

This report was posted on Ripoff Report on 12/12/2009 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nevada-Corporate-Headquarters-Incorporated-NCH/Las-Vegas-Nevada-89109/Nevada-Corporate-Headquarters-Incorporated-NCH-For-lots-of-money-I-got-little-to-nothi-538271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

#3 Consumer Suggestion Response

AUTHOR: John gammell - (U.S.A.)

To the gentleman who added consumer suggestion # 3, I would like to hire you and discontinue my business relationship with Nevada Corporate Headquarters, Inc.


Please send me your contact information to:  (((ROR redacted)))



I find your suggestion to be very encouraging. I have heard similar information regarding Cort Christie and Derek Rowley. I paid $1,600.00 to NCH, Inc. for the Nevada LLC and bank account service.



A terrible investment. The majority of time when I tried to reach my "Corporate Coach" who manages the LLC, Jazzmen Stafford, she does not answer my calls and usually does not provide an email reply unless I go to her superiors. Terrible, terrible, customer service and her Director of "Client Services" would not replace her as my Corporate Coach per my request.



If the gentleman who filed the #3 Consumer Suggestion will allow us consumers his contact information, it would seem a far greater and more cost effective investment to go with one who is ethical, lower in price, qualified and has no criminal record.



Thank you for your valuable consumer suggestion!  Stay away from NCH!



Sincerely,



John Gammell

St Louis Park, MN

(((ROR redacted)))

 


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#2 Consumer Suggestion

We can help

AUTHOR: We want to help - (United States of America)

Messrs Cort Christie and Derek Rowley have been running this incorporation scam for years. Nevada Corporate Headquarters and Corporate Service Center are sister companies. Second, Pinnacle Business Coaching has a dubious reputation in Nevada.


What to watch out for is the history of these gentlemen and their formation companies. They have track records; for one, check their criminal track records.


As the economy remains in neutral, more and more people are considering self employment. Business entity formation is a natural outcome, and a necessary one for business success. But, use a real attorney or CPA to perform your formations, dont go Nevada Corporate Headquarters or Corporate Service Center. You want a team around you that not only have ethical standards, but those you can depend on with proper professional qualifications. You need value and service, not slick salesmen.


Messrs. Christie and Rowley do not have the credentials; and, they certainly lack the ethics. The federal criminal complaints against Cort Christie can be easily researched on a yahoo or google search and speak for them.


Many of us who are legitimate business formation and business coaches take offense at Nevada Corporate HQ in Las Vegas and Corporate Service Center in Reno; their lack of professionalism, especially with the lack of credentials of their boilerroom operations sales force, aka corporate consultants are geared solely to up-sell services you do not need.


New business owners need guidance, not upsell. Mr. Rowleys new consulting company, Pinnacle, is upsell.


If Messrs Rowley's or Christie's names are attached to something, stay away, stay very far away. Would you trust someone with the federal rap-sheet that Mr. Christie has? And, when you read, the charges are still pending. Would you trust a person who was involved in the National Audit Defense Network con? The victims in the wake of NADN are numerous and easily researched. Read some of these peoples posts and then tell me whether you want to be associated with Messrs. Rowley and Christie.


Now comes to the veracity of the words of Derek Rowley. Mr. Rowley, on his own linked-in account, implies responsibility for the creation of Limited Liability Limited Partnership. Wrong. The LLLP, for example CNN which is a LLLP, had existed years before Derek Rowley ever heard of the LLLP.


Mr. Rowley also implies that he is responsible for the charging order as an exclusive remedy. Ahem, but, charging orders have existed for sometime now. In fact, a Nevada Charging order is being tried in a Kern County court, as this is being written; Nevada charging orders may be invalidated by a California Court because charging orders as written in Nevada block creditors fair access to be paid.


Lets talk about fees. The fees associated with Mr. Christies and Mr. Rowleys companies are too excessive for a small and micro business to pay. Average upfront charges range from 5,000 to as much as 20,000 dollars. These are funds that can go to operating the business. LLC formation in Nevada, for example should cost no more than 500 dollars for a complete package. I charge 300 dollars for the same service that NCH charges 5,000 + dollars for. Furthermore, the staff at Messrs. Rowleys and Christies companies has no professional qualifications, not even the school of hard knocks. The hard knocks are what Messrs. Rowley and Christie inflict on upstart businesses, such as your own.


I provide the same service for a fraction of the cost, scalable to your current reality. My differences are experience and a formal education. First and foremost, I have the credentials and qualification; the proper blend of education and experience new business owners need to set up and move your business forward. Second, I have a record of success; third, no criminal record. Fourth, I can guide you through not only federal tax, but the increasing maze of state and local tax so that you pay no more than you are required to by law; I will keep you in compliance so that in a couple of years, the IRS or, even worse, your state and local tax agencies do not come pounding on your doors. This was certainly the experience of the victims of Mr. Christies National Audit Defense Network; most will owe back taxes and penalties for the rest of their lives.


Of course, Im going to toot my own horn, but, unlike Mr. Christie, for example, I have a real and legitimate horn to play ditties on.

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#3 General Comment

NCH - Very poor service - DO NOT TRUST THEM !

AUTHOR: John gammell - (U.S.A.)

I am a current client of NCHINC (Nevada Corporate Headquarters, Inc.)  I purchased their services for LLC registration and management in Las Vegas from Adam Kintigh, General Manager.

I also purchased the corporate bank account service where they open the corporate account in Las Vegas. I was assured by Mr. Kintigh that I could have an account at US Bank. As a result, I agreed and purchased this service. I still do not have a corporate account opened by them.

My assigned "Corporate Coach", Jazzmen Stafford has dropped the ball a number of times. Failure to provide my EIN and do other follow up until I have to request it.

Sherryl Younger at Citi Bank in Las Vegas informed me that my LLC is listed in default with the Secretary of State and not active. She cannot open my account until it is active and I will have to spend corporate resources to fly there in person to open the account!

I requested an explanation from Jazzmen Stafford on this problem and do not receive a reply from her as to how this happened. Mr. Kintigh informed me that this happened as a result of her not completing something.

Mr. Kintigh has Penny Corino, NCH Consult, contact me as I sought consulting services and she tries to sell me an expensive virtual office with mail forwarding and give me contrary advice to Mr. Kintigh.

To many inconsistencies. Very poor customer service. They will gladly sell you numerous services but when they have to perform, you either have to "chase it" to make sure it gets done and or the customer service is very poor.

The decision is yours to make. Don't say you were not warned.
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#4 General Comment

Report the conmen

AUTHOR: FK - (United States of America)

I am a Ventura County attorney in California. Since you have had trouble with Nevada Corporate Headquarters, Inc., and you are one of thousands, may I recommend first a complaint filed with your own state Attorney General's office. Follow this complaint up with the Nevada Attorney General. An FBI report filed is in order and a Department of Justice and Department of Treasury Report.


You will not necessarily get your money back for the fradulent services, but you can help to close these conmen up and see their day in prison. Do not take the law into your own hands. Hire and attorney and file a complaint.


 


FK, Attorney at Law

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