- Report: #949303
Report - Rebuttal - Arbitrate
Complaint Review: Nevada state corporate network
Nevada state corporate network777 north rainbow blvd Las Vegas, Nevada United States of America
Nevada state corporate network NSCN, They did not deliver what I paid for. If you want to call and chase a business to do what you paid for use them!! Otherwise stay away Las Vegas, Nevada
The only reason I mention the above is to convey that I have a long standing history and am not a one time client who maybe misunderstood the agreement. Nope I requested legal services knowing the difficulties and addressed them up front. I was promised and assured there would be no problems. In short I have been chasing them for months calling every day. I speak with Jolene the receptionist more than the people who are supposed to be doing the work. For a long time client to be on this forum think how they will treat you the new guy.
NSCN is a used car lot. Like used car lots they have cars that work kinda. And depending on your negotiation skills you can pay more for than what is fair or realistic. They WILL oversell you in price and services. It's what they are supposed to do. My first sales person was Kim. She was simply unprofessional and not too bright despite all the salesmen ship from everyone there saying she is a high volume top agent. SoI asked for another. They gave me Willis Paul McCravey. Nice guy but still a salesman. As long as you know that you will have a head start. He promised me Russ Tornby " the lawyer" would provide the services I needed with a problem. He conferred with Russ prior and then I purchased the services. Needless to say that I haven't received the work yet 6 months later. The work takes about 3 weeks tops for everything. The pecking order there is Mr. Zapper the owner. Don't expect to talk to him. I've tried for 3 months. His wife Susan I haven't bothered to contact. Brent Carlson is the main manager. Sean Olson is another manager below brent. Then you've got our main points of contact the used car salesmen. You want a service you HAVE to go through them. So in the past if something went wrong I just had to make some noise and complain to Sean or Brent. And things would eventually get worked out. Mind you i hate doing that. If you pay for a service it should get done without a fight. So troubles getting things done there is a norm. I could regale you with the stories of ineptness and incompetence that I have had to endure with these guys for the last 7 years. Suffice it to say they hire from the bottom of the barrel. So yes I knew the issues here but it's is different evidently Russell Tornby was there during the inception of this company and despite my half year of complaining and calling and rarely being called back long with the many tiered assurances that things would change or go smoother nothing has. Why? Because Russ doesn't answer to none but Me. Zapper who is more difficult to get on the phone than God. Yes all the henchmen that work there chime on bout how he cares about customer service but it's all lip service. If he had he would have been able to find 10 minutes to talk to me in the last 4 months of waiting and calling. There main goal is to get your money... Don't be fooled. Are they scam artists? Snake oil? No not from the services I mentioned I received bough I read a lot about people who didn't get the results thy wanted from the credit program they have. They are just poorly run, unprofessional, lack a service oriented philosophy and no commitment to doing a good job. If you want to chase them around like you would a child to pick his underwear up off the floor then these guys are for you. I would not hire them for our services as all their services can be had elsewhere.
So as it stands I paid good money and they have breeched the contract by not performing it as promised with In a reasonable amount of time. I asked nothing extraordinary from them. Do not use them buyer beware. Hope this helps you.
This report was posted on Ripoff Report on 10/01/2012 04:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nevada-state-corporate-network/Las-Vegas-Nevada-89107/Nevada-state-corporate-network-NSCN-They-did-not-deliver-what-I-paid-for-If-you-want-to-949303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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