• Report: #661601

Complaint Review: New Agora Corporation

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  • Submitted: Sat, November 13, 2010
  • Updated: Sun, November 14, 2010

  • Reported By: Oldbunny1935 — Abbottstown Pennsylvania United States of America
New Agora Corporation
72 Codman Road, Lincoln, MA 01773 Lincoln, Massachusetts United States of America

New Agora Corporation Unauthorized Agora Voice Messaging Service fees charge on Verizon Phone Bill Total $8.73 / Montly we have never signed up for Lincoln, Massachusetts

*Consumer Comment: Re-consider the auto bill-paying option...

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Ripoff Report:

Unautorized Service charge on Verizon Phone Monthly Bill - Fraud Agora Voice Messaging Service

Category: Telephone Answering Services

November 13, 2010 - We found a monthly fee of $8.23 + PA State Tax $0.50 for Total $8.73 / Montly charge on our Verizon bill for a voice messaging service from Agora Solutions.  We use our home telephone for local & longdistanse calls and have an answering machine to pick up messages from doctors and pharmacy.  We have no use for an answering service and we have never signed up for
this service nor have we ever heard of this telecom company.

Our monthly bills are set up to be paid over the internet automatically every month thus causing us to become very lax in looking over our bills.  So while perusing our phone bill today 11/13/2010, for the first time in many months, we are shocked to find several unauthorized fees.  We have no idea how long these fees have been on our bill.

Agora Solutions does not have a person answering their calls on weekends.

This report was posted on Ripoff Report on 11/13/2010 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/New-Agora-Corporation/Lincoln-Massachusetts-01773/New-Agora-Corporation-Unauthorized-Agora-Voice-Messaging-Service-fees-charge-on-Verizon-P-661601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Re-consider the auto bill-paying option...

AUTHOR: spc3rd - (USA)

Automatic bill-paying seems to often be an easy method to pay one's bills.  Unfortunately, it can also lead to complacency when it comes to closely scrutinizing a person's bills (as you have indicated in your post).  Many financial experts I've heard advise against using auto bill-paying for most of a person's bills simply because, if a questionable charge or charges happen to appear on one's bill...you may not really notice it in time to stop the auto-payment of that bill.

Once the company has debited your account for a bill, it tends to be more difficult to dispute the questionable charge(s) and obtain remedial action.  Carefully examining every bill one receives prior to paying it should be just like reviewing a bank statement & balancing one's checkbook.

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