- Report: #893107
Report - Rebuttal - Arbitrate
Complaint Review: New Century Link
New Century Link2035 Amsterdam New York, New York United States of America
New Century Link Made a sale of a pre owned and deterioted cellphone. Kept client's money without redering any service. Client is being without phone for the past week and a half. New York, New York
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Within the first week of usage, on May 25th, the cellular's screen had a problem. Nothing was showing on the screen. I couldn't read messages, view my contacts etc.
I went back to store and made the claim. The store manager kept the phone for what he called a revision. He did not provide any replacement phone to me, although I had paid for a plan, new SIM card and the phone itself.
For the past week and a half he has been asking me to come back at an ulterior day.
On Sunday, June 3rd, he informed me that he had no idea of when the phone can be replaced.
I still don't have a phone although I paid in full...
This report was posted on Ripoff Report on 06/05/2012 07:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/New-Century-Link/New-York-New-York-10032/New-Century-Link-Made-a-sale-of-a-pre-owned-and-deterioted-cellphone-Kept-clients-money-893107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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