I am in awe that companies like this get away with what they do! it all started with a call from such a nice man. He made me feel comfortable and answered every question I had, even gave me a phone number directly to him (did it work? no, but its the thought that counts right?) well I gave him the information that he asked for because he made me think that he was my only hope to ever get any credit. What a fast talker!
I called my father 5 minutes after I got off the phone with him and my father told me it was not a good idea and that I should call back immediately! So I did, but of course they couldn't help me because the information wasn't in the system yet. I called back the very next morning! Talked to a young man who scared me he was so rude. He told me "I told you that I canceled the account and that the money will not be taken out of your account" The money being the 300 dollars they said it would take to begin my account.
I hung up with Mr. Customer Service and called the same number again just to make sure my account was canceled with another customer service rep. He was no sweetheart either. I was assured though that my account was safe and I had nothing to worry about!
BOY was he wrong, on the first of feb. they STOLE 300 dollars from me. After they had given me a cancelation number for reference and assured me they wouldn't, they did! I bounced checks and spent a whole day out of work trying to fix everything so no more checks would bounce. It was not authorized and they had no right to steal it from me! Rest assured that I am doing something about this! These companies think that just because People like me can be tricked that we don't know how to fight back...we do!
This company is nothing but rude and ignorant coniving losers all trying to steal the money of hard working people like myself! DO NOT be fooled by them! It cost me a day of work, cancelled checks, my credit, and now hoping that they havn't sold my information to anyone else! Please let me know if there is anyone else out there who were tricked by them! Or am i the only one??? NOTHING BUT THIEVES!
U.S.A. EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent! DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form. CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates. ...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency ...by consumers, for consumers CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.