Complaint Review: New England Golf Outfitters - Wayland Massachusetts
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- Author Confirmed
- New England Golf Outfitters 15 E Plain Street Wayland, Massachusetts U.S.A.
- Phone: 877-647-0441
- Web:
- Category: Clothing Stores
New England Golf Outfitters, Won't refund after company sent wrong item Wayland Massachusetts
*UPDATE Employee: Customer Resolution
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I ordered a shirt from golfapparel4u.com AKA New England Golf Outfitters. They sent me a shirt that was too small and not what I ordered. They were out of what I ordered so they came up with the next best thing.... I guess. I sent it back to them, followed up with phone calls and emails. The did not respond to EMAIL or phone calls so I called my credit card company to dispute the it. Then I got an email saying they were only refunding part of the cost due to a restocking fee. Here we are a month later and I still have not gotten any money back nor will they return phone calls or emails. They don't even answer the phone when you call, it goes to voice mail. Do not order from this company, it is a rip off.
Karen
Cleveland, Ohio
U.S.A.
This report was posted on Ripoff Report on 11/19/2006 12:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/new-england-golf-outfitters/wayland-massachusetts-01778/new-england-golf-outfitters-wont-refund-after-company-sent-wrong-item-wayland-massachuse-221327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer Resolution
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Tuesday, December 05, 2006
New England Golf Outfitters has been in business for over 7 years and we try our best to provide timely customer resolution. Because of the nature of this business and the fact that we're a internet business, often times you wont reach someone by phone.
We are very responsive to e-mails sent to our customerservice@negoinc.com and will respond to all before the end of each business day. This case has been resolved and credited and we really apologize for the frustration and inconvenience that this may have caused.
Respectfully,
Legal Department
New England Golf Outfitters, Inc - USA
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