New England Medical Management Group Poor service, deceptive business practice Auburn Massachusetts

Having dealt directly with the Owner (Michael Mikitarian) and his staff for almost a decade, I can tell you first hand New England Medical Management Group is as good as it gets when it comes to Medical Billing Companies.

They are professional, experienced, well trained, eager to please and most importantly, THEY COLLECT AS MUCH MONEY FOR THE CLIENTS AS POSSIBLE.

I have never had an issue with any of the staff, managers or owner. They bend over backwards to make my job as the Office Manager for a very busy practice as simple as can be.

I have worked with the same two account reps for the past 9 years and I know for a fact they have very little turnover with staff which is important to me.

They take all of the pressure off of me with regards to billing and collecting money and allow me to foucus on running the practice.

Sounds like the doctor who posted the original complaint has nothing better to do than place the blame on anybody but himself for his shortcomings when it comes to running his practice.

I know a handful of other doctors that belong to the same association as my boss that also use New England Medical and I have NEVER ever heard a single negative of them.  

I could not believe what the individual from Leominster had wrriten and how unhappy he was....nothing could be further from the truth in my experience.

My practice has had the same account rep with New England Medical Management Group for close to 7 years,

Mr Mikitarian and his entire staff are as professional, helpful and know more about medical billing than anybody I have met in my 30 years in practice.

Over the years I have referred about 10 of my closet friends and associates to New England Medical Management Group and they all agree the service they receive has been and continues to be outstanding.

NEMMG truly is a special company producing excellent results my practice and many others.

The complaint listed sounds like a personal attack and nothing more than that.

 

Our firm provided medical billing services to this client for 5 years.

During that entire time period, this client never once called or wrote to me with any concerns about how his account was being managed.

As a result of a phone call he made to one of our employees which included rude, vulgar and very professional language, I spoke with this client and explained that his actions were "grounds for termination" of our services.

This former client has anger management issues which he could not control when speaking to my staff.

As a result, his fear of being terminated as a client caused him to become an unsatisfied client, after more than 5 years of being quite satisfied with our services.

Our long term track record of success and long list of very satisfied clients speaks for itself.

None of the statements made by this former client are accurate and he continues to display very unprofessional behavior while attempting to place blame on others for his own lack of success.