- Report: #720584
Report - Rebuttal - Arbitrate
Complaint Review: New England Mint
New England MintInternet United States of America
New England Mint My husband attempted to place a 10.00 order, which ended up being 99.00, Internet
I attempted to call them back right away, with no luck. No one to talk to, only press this key or that key. I looked up a number on the internet and tried to call with no luck. They were closed .
I called bright and early on Monday morning and talked to a gentleman and told him my complaint, and he basically said they was nothing they could do. I asked to speak to a supervisor and he told me they will tell you the same thing. I did talk to a supervisor and told her I needed to cancel my order. She took my info and said she would call me back. Fat chance, she never did. I called the next day and was transferred to a supervisor's voice mail with the same results, no call back. I checked my account today, and the 99.00 came out along with a 26.00 overdraft fee.
I have seen other complaints against this company, and I am so afraid they will continue to take money out each month.
I would like my money back, along with the overdraft fee of $26.00.
I think the automated system is purposely set up to confuse people into agreeing to things they don't want.
This report was posted on Ripoff Report on 04/21/2011 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/New-England-Mint/internet/New-England-Mint-My-husband-attempted-to-place-a-1000-order-which-ended-up-being-9900-720584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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