- Report: #147902
Report - Rebuttal - Arbitrate
Complaint Review: New Healthy Savings - unlimitedmusicdownload - newhealthysavings.com
New Healthy Savings - unlimitedmusicdownload - newhealthysavings.comnewhealthysavings.com Internet, U.S.A.
New Healthy Savings - unlimitedmusicdownload - newhealthysavings.com rip-off, scam, stealing Internet
*Author of original report: newhealthysavings--got my money!!!!
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They have used my credit card number to bill me three times for $79.95. I vaguely remember going to their site and inquiring about their unlimited music downloads for one dollar a month. I never heard anything fromt them until my bank statement in april arrived with two charges of $79.95.
I called NHS and was told the music account would be canceled and my money refunded in about ten days....that was over two months ago...
Since that time i have been emailing their support supervisor over and over (firstname.lastname@example.org) as they suggested..
but no response...
I have called their new york office tons of times and always get they same responses: apologies, excuses, and promises to refund the amount in about ten days...IF i would be sure to email the support supervisor
I now believe that there is no support supervisor and everyone I speak with has a fictional name....including senior executive, Rocky Spencer... Senior Executive Rocky Spencer is not senior enough to consider my case urgent, even though he claims it is....
Any corporation i do business with has a billing dept with a phone number...not so NHS....you have no access to your account with them....
I have argued with these people many, many , many times; have sent emai after email....get the same responses on the phone: apologies, excuses, promises.....
Well, obviously (da) this is a scam...anything we can do to suggest any action on these people should be done soon...they will probably take as much as they can, then flea.....cowards
I dont know how they live themselves....stealing like this; well obviously they are internet thugs... I will keep pursuing my refunds.....lets not give up
Cancel your credit card....they can still make refunds to the old number. they love to cancel their product , only to charge you again a month or two later...
by the way, there really is no product...perhaps this is the fraudulent part...they dont deliver music, or any health discounts, just a membership
Dont give up...they'll dig their own grave....
This report was posted on Ripoff Report on 06/29/2005 09:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/New-Healthy-Savings-unlimitedmusicdownload-newhealthysavingscom/Internet-/New-Healthy-Savings-unlimitedmusicdownload-newhealthysavingscom-rip-off-scam-steali-147902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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