- Report: #123558
Report - Rebuttal - Arbitrate
Complaint Review: New Healthy Savings
New Healthy Savings1521 Alton Rd., Suite 490 Miami Beach, Florida U.S.A.
New Healthy Savings Got Ripped Off Then Got My Money Back IN 5 Days Here's How Rip-off Miami Beach Florida
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My name is Eric and I was on a game web site of yours and was told I would be charged one dollar and now I have been charged 48.00. Now I can't even find the original website and I have not been able to speak with any one of authority at your company on this issue. I have Looked at your record on BBB and Other sites on the internet and everyone is saying you are ripping people off with the same story that I have. All I want is my money back. I don't want any trouble.
and here is #2:
Thank you for responding. I would like all transactions to stop immediately. I would also like a full refund. I have not used any of your services and was never under the impression that I would be charged anything other that a one time fee of $1. I never read anything on that website that stated I would be charged $48.00 at anytime, or I would have never gave my credit card information. I did speak with 3 of your reps at this number (646-495-8107), and was told I could not speak with a manager or superior of any kind, and was only give an email address. The last rep I spoke with told me she would request that I be refunded in full to her supervisor but made no promise to me that I would be funded. She said she would do her best to see that I am refunded. She was very nice and patient with me. I did not ask for any additional services and do not want them or to be charged for them. PLEASE JUST CANCEL THIS SERVICE, REFUND THE MONEY THAT WAS TAKEN OUT OF MY ACCOUNT, AND DO NOT TAKE ANYMORE MONEY FROM ME FOR ANYTHING. I DO NOT WISH TO DO BUSINESS WITH THIS COMPANY. I don't know your company policies, but I do ask that you make the right and ethical decision and refund my money.
Both these emails were sent on 12/14/2004. I got a email after the first one I wrote to them saying I would not get my money back.Then I wrote the other and decided I would give them a few days to put the money back and if they didn't I would start my complaint process. Well my wife looked in the account today and there it was. I never even had to tell them what I was going to do if they didn't give my money back. I don't know what moved them to do it but they did.
Little Rock, Arkansas
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 12/19/2004 08:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/New-Healthy-Savings/Miami-Beach-Florida-33139/New-Healthy-Savings-Got-Ripped-Off-Then-Got-My-Money-Back-IN-5-Days-Heres-How-Rip-off-Mia-123558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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