New Planet Moving And Storage A BIG SCAM Las vegas, Nevada

So I read the reviews before I picked this company and they were mostly bad but i went with the company anyway because they sounded cheap and were so nice on the phone. DONT DO IT. It was one of the worst experiences of my life. We were moving from Utah to Florida for medical school. Were were given the estimate of 1,200 for our tiny one bedroom apartment. Thought that was pretty good and they said they over estimated so it may not even be that much. Were were told the move would take one week and i was skeptical because it was across the country but they kept saying one week from the time of pick up. We were told the truck would be there between 8am and 10am. I called many times and they kept saying the same time. So we booked our flights to Florida for 5pm thinking that would be safe even if they were a little late. They came at 6pm and we missed our flights!!!! Then we got to Florida quickly to meet our truck because they kept saying one week. THEY HAD OUR THINGS FOR TWENTY DAYS......20 DAYS. The contract does say it could be up to twenty days so i feel like they kept it and took their time cause they were under contract. It was a coincidence that on the twentieth day they decide to show up. Also they said we had more boxes then we said and wanted to charge us an extra 2,000 for the space. Even though the company says its not about the space it's the weight. ??

Then they show op on the TWENTIETH day and say they can't make it into the apartment complex with their truck. They didn't even try. So we had to go get a Uhaul and move all of our things our self and pay them $2,000 for doing it ourselves. Then we are asked to sign a form saying nothing is broken. WHAT?? how do we know what is inside all those boxes. The moving guy hands us the contact in his underwear. He wasn't even wearing any clothes at the time. He was also very disrespectful when speaking with me. My husband was the most upset about that. So we hauled all of our things 100 feet into our apartment with my six month old strapped to my chest and began unpacking. Every box had something broken in it. We had to stay in a hotel for the twenty days they had our things with a six month old, no crib, nothing, plus pay for our own Uhaul and move our stuff ourselves. DONT DO IT. It was such a bad experience. ELI was our driver, LESLIE did the estimate and JOE was the boss I talked to who wouldn't help us out or work with us at all!!!! I called all the time and they would just say it's summer and we are busy.