- Report: #526304
Report - Rebuttal - Arbitrate
Complaint Review: New Planet Moving And Storage
New Planet Moving And Storage4420 Andrews St., #C N. Las Vegas, Nevada United States of America
New Planet Moving And Storage Beware of New Planet Moving...Avoid the headaches and select a repuatble company N. Las Vegas, Nevada
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Unprofessional Staff and Management!
I scheduled a long haul move from Los Angeles to Detroit and was initially quite pleased with the pricing and staff. On the day of the move I told the driver I was already at the end destination and to call with questions. These guys took it upon themselves to provide me with extra wrapping services which I never authorized. I got a call the next day from a neighbor stating that the movers left a 6 foot mirror in the elevator. I called an complained but was assured that the driver would return. 2 scheduled appointments came and went and they never showed. After calling to complain I spoke with Joe about the situation. At that time he informed me that my $1600 move was now $4200 because of weight overages and extra packing. EIGHT (8) days later I find this out. After disputing this he basically told ME I was a liar and should be happy that they did a nice job. Going on week 3 with no resolution and was last told he did not care if I complained as he has a good business. After filing a complaint with the BBB I noticed that over the last 36 months they have 40 complaints against them.
This report was posted on Ripoff Report on 11/20/2009 10:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/New-Planet-Moving-And-Storage/N-Las-Vegas-Nevada-89081/New-Planet-Moving-And-Storage-Beware-of-New-Planet-MovingAvoid-the-headaches-and-selec-526304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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