- Report: #995645
Report - Rebuttal - Arbitrate
Complaint Review: New Source Lending
New Source Lending5 Hu tton Ctr Dr #960, Santa Ana, California United States of America
New Source Lending Florida Capital Bank, Axis Appraisal New Source Lending shared my credit card info with Florida Capital Bank in Florida. They charged my account for an appraisal, then declined the re fi I had completed. I did not authorize sharing of Santa Ana, California
*General Comment: AXIS Has been excellent for me
*UPDATE Employee: Rebuttal to complaint
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It was a 99% go for the re fi, but they needed my credit card info for an appraisal before the loan could be completed....not after as I should have been alerted to. I balked at it but was re assured that the credit card would not be charged, it was just for their information so they could continue with the loan process. The appraisal company Axis Appraisal was given the go ahead to appraise my condo pre loan closing.
An appointment was set up and my credit card was charged before the appraisal was completed. Meantime, New Source Lending declined the loan saying I needed to make $500 more a month, however, the Florida Capital Bank in Florida was given my credit card info who passed it on to Axis Appraisal for the charge. I had never heard of an appraisal happening before the loan, but innocent to SCAMMERS in re fi, I went along with the re fi process.
I was reeled in with the Obama re fi lifting regulations as seen on your computer and nabbed by Scammers....New Source Lending, Florida Capital Bank and Axis Appraisal. Beware even in a vulnerable time when you need to re fi, you get hit by SCAMMERS. They will not return $435.00 to my bank so they can return it to me. My recourse is to ALERT the public Look Out.
This report was posted on Ripoff Report on 01/12/2013 10:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/New-Source-Lending/Santa-Ana-California-92707/New-Source-Lending-Florida-Capital-Bank-Axis-Appraisal-New-Source-Lending-shared-my-credi-995645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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