• Report: #33024

Complaint Review: New Sub Services

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  • Submitted: Mon, October 21, 2002
  • Updated: Mon, October 21, 2002

  • Reported By:Brigham CIty UT
New Sub Services
Four/Five High Ridge Park Stamford, Connecticut U.S.A.

New Sub Services AKA Synapse Group, Inc. Unauthorized renewal of Prevention magazine ripoff abused & mistreated ripoff Stamford Connecticut

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I received a free, 1-year subscription to "Prevention" magazine which does not expire until January, 2003. An UNAUTHORIZED renewal to this subscription appeared on my VISA statement in October, 2002. The frustration is you CANNOT talk to a live person via their toll-free numbers. After a 20 minute process to cancel this renewal, I was given a confirmation code 675151?...either "B" or "D"...I had it repeated 4 times and still could not discern what letter it was.

Two things really honk me off about this procedure:

1.) It's illegal!
2.) You cannot talk to a live person, so you really have to wait at least a month to see if they indeed do credit your account.

Ron
Brigham City, Utah

This report was posted on Ripoff Report on 10/21/2002 07:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/New-Sub-Services/Stamford-Connecticut-06905/New-Sub-Services-AKA-Synapse-Group-Inc-Unauthorized-renewal-of-Prevention-magazine-ripof-33024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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