- Report: #90290
Complaint Review: New York Life
| New York Life 420 Lexington Avenue
New York, New York U.S.A. |
|
New York Life rip-off employers! No salary! To break even, you need to sell at least 6 policies ($1200) per week! New York, New York
*UPDATE Employee: 2nd Follow Up Rebuttal
*UPDATE Employee: Watch expectations
*UPDATE Employee: Sorry but all of you are mistaken
*UPDATE EX-employee responds: You left out some things
*Consumer Suggestion: Is it true that one will fail without selling to families and a book of contacts to start with NYL?
*UPDATE Employee: Follow Up Rebuttal
*UPDATE Employee: It's time to grow up.
*Consumer Comment: New York Life - I've experienced how good they are when it counts
*UPDATE Employee: Totally different experience
*UPDATE EX-employee responds: Ex Agent Not Supported
*UPDATE EX-employee responds: The Reality of the Business
*UPDATE Employee: Success depends on the individual
*UPDATE Employee: Sorry Guys
*UPDATE Employee: Sorry Guys
*UPDATE Employee: Sorry Guys
*UPDATE Employee: Sorry Guys
*Consumer Comment: thankx
*UPDATE EX-employee responds: READ THIS IF YOU ARE CONSIDERING NYLIC
*UPDATE EX-employee responds: READ THIS IF YOU ARE CONSIDERING NYLIC
*UPDATE EX-employee responds: READ THIS IF YOU ARE CONSIDERING NYLIC
*UPDATE EX-employee responds: READ THIS IF YOU ARE CONSIDERING NYLIC
*UPDATE EX-employee responds: Former NYL Agent
*UPDATE EX-employee responds: Former NYL Agent
*UPDATE EX-employee responds: Former NYL Agent
*UPDATE Employee: retention rates
*Consumer Comment: I have never sold insurance or real estate.......
*UPDATE Employee: both the initial and the negative rebuttal are wrong
*UPDATE EX-employee responds: Try selling to your family and friends :( ????
*UPDATE EX-employee responds: I just left New York Life
*UPDATE Employee: Owning your own Business
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First of all, it took them 4 interviews and 2 "workshops" to finally get to the point. After all that waste of my time, I found out that the company doesn't offer a salary. It actually wants their employees to pay for their cubicle, phone line and "technology use".
There was some sort of BS about generous bonus system and extremely complicated corporate expense account, which could be used later on to cover your operating expenses. Of course the money for that account would be allocated "based on your sales performance".
Basically to break even, you needed to sell at least 6 policies ($1200) per week and that "average" sales effort would supposedly yield about 40K per year. If you do less than that you wouldn't meet the quota and get no bonuses or any other goodies that they promise.
Oh, yes and fulltime employee status only comes after selling a certain number of insurance policies and then in 3 to 4 months all the other benefits(health, life, dental) will "kick in"
Bottom line: to sell their insurance you'd have to pay their rent, buy their computers, devote 75hours per week of your time "on average", and have passion for getting screwed.
Paul
Brooklyn, New York
U.S.A.
This report was posted on Ripoff Report on 05/05/2004 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/New-York-Life/New-York-New-York-10170/New-York-Life-rip-off-employers-No-salary-To-break-even-you-need-to-sell-at-least-6-pol-90290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsAlthough I neglected to mention it in my 2009 post, I was no longer an employee of NY Life and went back to field as an agent (actually as a financial advisor). Most of my insurance related product sales are with NY Life, but I am free to place my client's business with any carrier I want to.
I wanted to address two recent comments in particular: Post #19 stated some clearly slanderous accusations. First off, NY Life is no more a network marketing scheme than is any major business in America. I don't know about you, but most Fortune 500 companies will pay a "finder's fee" if you refer a high value prospect for employment (unless of course, your job IS human resources). Beyond that, if you do refer a potential hire, they are not "under you" in any way shape of form. Frankly, in your first few years, you are virtually incompetent and in no shape to "lead" anyone else. This is why on any case that is more than basic you have a manager or experienced agent do joint work with you.
You certainly implied in your post that the company picks 'white guys' to be on the fast track and run off the colored and women folk and give all the tilled soil to the preferred white boys. What a absolute crock! And shameful! In my office, almost all the management is minority and women! Further, there is more than a fair share of women in the top agent ranks in the company.
My second point deals with the lifelong training and specifically the 3 years of intensive training up front. A few other posters were quite accurate in pointing out that any profession requires ongoing training. No, they don't teach you how to sell term insurance for 3 years ... they build on the previous lessons. Training takes you on a path where you are no longer selling term but perhaps MECing policies to create high TEY of 8-9% on fixed deposits (crushing the heck outta CDs). Or, perhaps they want you to understand how to leverage a discounted gifting regime that funds life insurance in an IDGT with GST provisions. Heck, why not also add in a Grantor Retained Annuity Trust.
Without some additional training along the way, you wouldn't even know what you didn't know. Puhleese, don't whine about training. Be thankful for it and for the benefits it will bring. These advanced types of cases, especially when done as the base of your business, will generate incomes for you and savings for your clients that are so far beyond the pale that if I outlined them in detail here, many would think I was flat out lying. But suffice it to say, wealthy and affluent clients see the benefits very quickly and are usually successful because they are decisive. They eat this stuff up. Frankly, it is easier than selling a term policy (takes longer - but way easier).
I am of decent intelligence (perhaps a little above the average). I work; harder when I have to. I am pretty good at organization and time management. I have been in the business now for 10 years and have my own dedicated office building with a staff of 7. I have helped numerous clients and I stress a lot on doing a great job for them. We have also had some very nice blessings from God - which I certainly do not deserve (but for which I am thankful). There have been a lot of people who have made my career successful and two of the most important are my wife and my New York Life.
Sure, as said before, the company sucks at some stuff. Every place does. But you really would be hard pressed to find a better company. If you are interested in your own business and willing to work and study hard, this is the place you should consider. They really do what is best for their clients and their agents!
(((ROR redacted)))
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I had one manager who expected me to make sales to friends and family and when I couldn't sell to them (or anyone else for that matter), he told me I wasn't cut out for the business. It didn't help that he never came with me to client appointments and I learned almost nothing from him. I was then moved to a different manager in a different NY office and am still with the company. This second manager trained me, came with me to client appointments, helped me make sales. And while my career hasn't been long so far, it has potential. So I have to work hard, grow a client base, and invest in my business. That sounds very familiar. Hmm...much like my grandfather, who opened his own company. He had to work long hours, initially for little pay, while investing in his business and growing his client base. The only real difference I see is that I get bonuses while I grow my business
Here's an honest breakdown: I pay for my phone and internet. Maybe $4/month? I'll live. I pay NAIFA dues. I pay for E&O insurance (essentially liability insurance, something almost all business professionals have). My licensing and subsequent financial education has been free. I pay for networking events (all by choice) because I want to meet new people and grow my book of business. I don't pay rent. I don't buy computers, except for the one I independently chose to buy at Best Buy because I needed it. If I want to move to an office I'll pay office rent, something I would need to do anyway if I left my NY Life office and opened up my own location (something agents do actually do). Someone mentioned having to go in for 2 hour meetings? Get used to meetings people. Every business has meetings. I still remember my father complaining about meetings at the company he managed! Meetings he called for! You want to be a professional, you'll attend meetings.
I don't know what people are talking about when they say they have to pay $3,000/month to established agents to work with them. I've never done that. And I do work with established agents. I will give them 50% of my commission. First, commission sharing is common in many sales positions. And if a 20 or 30 year agent is going to help me close a hefty buy/sell for a few business owners, of course I'll give him half. Half of something is better than all of nothing. Most of the time though, my partner will help me close a deal that may be over my head without me sacrficing any of my commissions
As for commissions and bonuses, the initial report has these numbers grossly overstated. Triggering the bonuses in your first year; $500 in commission and 3 policies in ONE MONTH. That will trigger bonus compensation. Doing that bare minimum to get by in the company will mean they will pay you $1,125. Income that is more than double your actual commission production. If you did the 24 policies and $4,800 in a month that Mr. Paul claimed was required (6 policies and 1200 in commission/week), that would mean $7,570 in actual income in a month. I'd be ok with that. But that's where I warn to watch your expectations. Because you will not do that just by showing up. You will work hard. You will work long hours. It will be exhausting. And if you can stick it out, it is worth it. If it was easy and you were guaranteed to making a ton of money no matter how much effort you put in, everyone would be doing it.
With benefits, I never once blaimed NY Life for making me wait until I had reached a certain point to get my benefits. After watching how many people have come and gone in this business, I'm not surprised. Someone joins the company gets benefts, never works, uses the benefits, leaves, all without making a dollar. NY Life pays for everything in the training process. So yeah, they want to see you stick around before they offer benefits. By the way, I have better benefits than any of my friends. I have a pension. How many former NY Life agents here moved to a company that has a pension that they don't have to pay a dime into?
As for not having a salary, my residual income creates a base salary that grows every year. And if you had clients drop off after you left, as was one of the complaints, and NY Life asked for the commission back, is that all? You did a terrible job with your clients, left, and then they cancelled their policies because you did a terrible job and then left. So NYL asked for the money they paid you back for doing said terrible job.
I don't cold call. I don't solicit family or friends that haven't already expressed a need for my services. Oh, and did I mention I have a pension that I don't need to contribute to? Because I cannot overstate how amazing that is.
#3 UPDATE Employee
Sorry but all of you are mistaken
AUTHOR: EWindell - (United States of America)
SUBMITTED: Thursday, January 31, 2013
New York Life has the best training in the industry hands down. Do your research. They also own 12 percent of the market and have 17 billion dollars to start over with if they would have to pay out everything in force as of the current date. No other company come close. There are only 3 companies that even begin to compete with us. If you cannot sell your product to people that you know your relationship with them is not what you thought it was. If you listen when you attend an interview you would've gotten all this information correct. If you sold 6 policies every week you would be looking at over 100,000 dollars in your first year. If that isn't enough you might think about adjusting your budget.
I love working for this company. Like my colleague said earlier it is what you make it and they do not charge me for anything. I have a desk, a phone, business cards, planners, marketing material, presentation material, should I continue? I did not pay for any of this. The amount of business you have to do to become a full time agent is not a difficult thing to obtain. If you are waking up at 10 am and clocking off at 4 pm everyday then you were doomed from the start. I would love for anyone on here to email me with any arguments they have as to why New York Life is not the best and most prestigious life insurance company existing I would love to hear your reasoning.
I will definitely answer you back with more facts than you can combat on the topic of your choice. The oldest and the biggest. Dividends paid every year since before your grandparents were born. We made other companies pay during 911 when everyone else was willing to leave their clients out to dry we stepped up and paid all those claims because we can. That's why people choose our company because they get their check in days. Other companies take months and some will do what they can to deny your claim.
I have been through everything you have and I can definitely say you are way off base if you are trying to say that the company is the reason you couldn't succeed. You are the reason you succeed or fail. Work hard and with the way New York Life compensates their agents you will be able to play golf 3 days a week when you're 35 and still bring in more than most people make in this country today. Also for your warm market the point is to practice with people you know and get referrals from them. Then you follow those leads to write business. And as far as agents are concerned I haven't met a potential client yet that values a 1-800 company or dot com firm over the personal experience and customer service you receive from New York Life. If you actually own life insurance you would know that when you have questions or need to perform changes on your policy you are better off beating up a tree then trying to get help from someone who operates strictly online or over the phone. With New York Life you call a person you know in your community that listens to your problem or question and handles it for you in a timely manner.
CASE CLOSED. LOL
#4 UPDATE EX-employee responds
You left out some things
AUTHOR: Insider - (United States of America)
SUBMITTED: Sunday, September 02, 2012
#5 Consumer Suggestion
Is it true that one will fail without selling to families and a book of contacts to start with NYL?
AUTHOR: Raspaa - (U.S.A.)
SUBMITTED: Wednesday, April 22, 2009
There are several posters who have complained like petulant children about how unfair life is and how dastardly NYL has treated them. To them, I will simply echo the previous poster to me: Grow up. Life is not fair. All you can hope for is a fair opportunity and having now been at NYL for close to six years, I can most certainly assure you that you get a fair share (from the company level).
I do want to comment on two specific areas. First, the expensive term and the strict underwriting. OH MY LORD! I'll bet that Anonymous in Long Beach sees it a little differently now. Perhaps the truth is not that clients were overpaying at NYL but that they were underpaying elsewhere. The fact that most of the "cheaper" companies are now on the brink of financial collapse bears this out. Those "much tauted" financial ratings also seem to have been more important now than the poster thought back in the day. You can get a Kia for 10K, if you want quality like a Lexus or Mercedes ... dont be infantile and want it for 10K.
Secondly, JW in Charleston is the epitome of someone who will be successful. In his post he TAKES RESPONSIBILITY for his choices and actions. He UNDERSTANDS the basics of STARTING HIS OWN BUSINESS (long hours, personal investment, etc). He has a POSITIVE (not whiny) attitude.
I am also retired military (USA) and my income has consistently been beyond my expectations. Further, the support I get from the company is also beyond my expectations. Sure, I have some bitches about the company. No where is perfect. But that said, it is nothing like a rip off and people who say it are, are shameful. Though, this being America and all ... I respect their right to act shamefully - but not to lie in the process.
#7 UPDATE Employee
It's time to grow up.
AUTHOR: Mjoliphant - (U.S.A.)
SUBMITTED: Wednesday, February 11, 2009
The $ 1200 per week that you quoted equates to over 50K per year. What kind of math did they teach at your college? I'd suggest that you complain about that instead. If an agent produced that kind of commission per week, his or her income would far exceed even that figure.
My title was grow up so here it is.... If you were to invest in any business.. ie McDonalds, Subway, Pizza Hut etc... your investment would be well into the hundreds of thousands of dollars. New York Life wants you to pay for a phone, a small cubicle and invest some sweat for a few years in return for their investment in you. I'm proud to say some of the finest people I know represent the company you disparaged. And by the way, name some large financial institutions that did not go backward or belly-up during this terrible economic period. New York Life won't be on your list.
#8 Consumer Comment
New York Life - I've experienced how good they are when it counts
AUTHOR: N.y. Life Wife - (U.S.A.)
SUBMITTED: Friday, July 18, 2008
#9 UPDATE Employee
Totally different experience
AUTHOR: J - (U.S.A.)
SUBMITTED: Tuesday, July 01, 2008
I have a pretty good level of intellect I think, always high test scores and stuff like that. I just wanted to be a Marine. I have a family now so maybe getting shot at just didn't seem all that appealing anymore?:> I got several calls from Eric Cox, the Senior Partner in the Charleston, SC office. I finally relented and came in for an interview, I made it and came on board. He told me the whole truth and nothing but the truth! Let me explain something... THIS IS HARD!!!!
This is just as difficult as being a U.S. Marine, just a different kind of difficult! I made it by cold-calling and doorknocking, doing survey cards. I still do it and am trying to become refferral driven. For those of you who don't know, about 10% of Charleston has money, the rest pretty much have squat!
You gotta work for it! Care about people, care about helping people! All these classes are fantastic! I'm in NAIFA here in Charleston and meet agents from other companies all the time. When we have conversations, most of the stuff I try to talk about from a sales or product standpoint, ways to help clients, they've never heard of it!
I'm ranting, I'm sorry! Fact is, this has meant so much to me that I had to put in my two cents! Dude, write 6 apps a week, you are a hitter! Really it's more like 6 a month will get you by. My average commission is around $500. 6 x 500 is 3,000. Plus, training allowance, plus case rate bonus, plus expense allowance, etc, etc. Simply put, If you work hard, you will make money!
How many biz owners do you know that don't start out working 80-100 hours per week? 95% of the folks in my office are just great people to know and work with! Our classes are great, team meetings are great, my weekly one-on-one w/ Eric is great! I love it! Honestly, sounds to me like you just didn't want it?
I have seen people come and go in a year and a half. Everyone of them that I can recall though, I can also recall their avoidance behaviors. I encourage anyone reading this thinking of a Career in Insurance and Financial Services to check out NYL! Infact, I implore you to make it your first choice! I know I would have never made it anywhere else!
Thanks!
JW
Charleston, SC
#1 Office In the Country!
#10 UPDATE EX-employee responds
Ex Agent Not Supported
AUTHOR: Been Around The Block - (U.S.A.)
SUBMITTED: Wednesday, June 25, 2008
#11 UPDATE EX-employee responds
The Reality of the Business
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Monday, June 23, 2008
-Working for New York Life means you will be selling an expensive and mediocre product in most cases to people you know well.
-New agents are generally expected to fail which is a common thing in financial services.
-It is a great business for those who produce well and early. Generally a bad business for the young and unconnected great for those with an existing book of contacts.
-There is very little expertise in the NYL management. In my office few if any managers knew anything about investments or insurance that was not part of the company's propaganda.
-The training at New York Life is mostly about how much you get paid for the products you sell and other motivational propaganda. Very little of it has anything to do with actual sales strategies or product knowledge.
-For higher net worth individuals with estate planning concerns or business insurance needs and other complicated situations NYL is a great match. For middle market America NYL is a source of expensive term insurance and strict underwriting.
-Most insurance companies have the financial strength to pay out their term policies the much tauted financial strength of New York Life is easy to achieve when most of their customers overpay.
-General Offices at NYL are run like franchises. The managing partners have great discretion in how they run things so my experiences may be very different than those of others.
-For agents who have the resources and abilities to be top producers few companies can match NYL's compensation.
-NYL tries to make themselves seem selective but in reality they take anyone with decent credit and a clean criminal record DO NOT believe the recruiters when they try to make you feel elite.
#12 UPDATE Employee
Success depends on the individual
AUTHOR: Bw - (U.S.A.)
SUBMITTED: Friday, May 09, 2008
The truth is, now I realize, no matter what system it is, some are going to succeed and some are going to fail, for want of a better word. And every system needs the right people to make it work. Even every New York Life general office can be totally different simply because the managing partner or senior partner has his own philosophy or way of presenting things to agents.
Another fact is that when a company has a team of trainers, these trainers, who are all partners who do not do recruiting, have to do their best to fill their schedule with all kinds of training to keep their job significant. The concept of training non-stop may be a sensible idea, but everything still boils down to whether it actually helps agents sell. The problem is if the trainers are no more than three-year agents who themselves didn't know how to sustain their selling career and who may not have sold anything for ten, twelve years, how helpful can their training be?
The same thing applies to other recruiting partners. They can talk a good talk but at the end of the day, all they really want are new agents who can figure out everything on their own so they can just sit there and claim how successful they are in recruiting and 'helping' agents succeed.
After a year, my class of a dozen have only two left, and they are not exactly earning enough to raise a family. The managing partner, however , always comments to a new class of recruits that they are the best ever...(to be continued)
#13 UPDATE Employee
Sorry Guys
AUTHOR: Shermdog77 - (U.S.A.)
SUBMITTED: Wednesday, November 07, 2007
J.
#14 UPDATE Employee
Sorry Guys
AUTHOR: Shermdog77 - (U.S.A.)
SUBMITTED: Wednesday, November 07, 2007
J.
#15 UPDATE Employee
Sorry Guys
AUTHOR: Shermdog77 - (U.S.A.)
SUBMITTED: Wednesday, November 07, 2007
J.
#16 UPDATE Employee
Sorry Guys
AUTHOR: Shermdog77 - (U.S.A.)
SUBMITTED: Wednesday, November 07, 2007
J.
Something didn't sit right with me during my first interview. I was told the "your building your business," "you'll have 3 years of training," etc. The 3 years of training raised a flag. I have advertising sales experience, I have claims experience & I have my L&H license; I know how to prospect, set appoitments, network, inform of coverages & close a sale. I did not understand why it would take 3 years of "training."
I was actually told that NYL "would be investing about $250k into your training." Why would a company invest that kind of money!? Yes sales are hard, any sales are hard, but it's not rocket science. If they truley do invest that much into new hires I honestly don't see how they stay in business. I've always been turned off by "group interviews" & compaines who continually refer to how long they've been in business.
Sure NYL is a respected, reputable (by some) company & yes it is an iconic building in Manhattan, but it appears that this is a company that you need a lot of venture capital to be affiliated with. After reading the posts on here I've reconsidered. It might be a good fit for me later, but not right now. Thanks again!
#18 UPDATE EX-employee responds
READ THIS IF YOU ARE CONSIDERING NYLIC
AUTHOR: J - (U.S.A.)
SUBMITTED: Friday, January 05, 2007
New York Life then gave up their extortion attempt, but did not apologize.
Using easily disprovable false claims to extort commissions from former employees is one of the profit centers of "the company you keep."
On another note, the New York Life recruiter commented above that not receiving a salary or a full expense account is the norm in the financial services industry. Wrong.
I am currently with a legitimate company in the financial services industry, and I receive a full salary in addition to an expense account, and very generous commissions. So I am I the exception?
Don't listen to the hogwash that New York Life recruiters tell you. They prey on the jobless and the young in order to pick up a few policies off their family and friends, and then when the person quits, as they do about 90% of the time, New York Life keeps the trails for themselves.
And in my case, they even tried to get some commission back.
All in all, a very sleazy organization. Keep my story in mind if you are considering working for them.
#19 UPDATE EX-employee responds
READ THIS IF YOU ARE CONSIDERING NYLIC
AUTHOR: J - (U.S.A.)
SUBMITTED: Friday, January 05, 2007
New York Life then gave up their extortion attempt, but did not apologize.
Using easily disprovable false claims to extort commissions from former employees is one of the profit centers of "the company you keep."
On another note, the New York Life recruiter commented above that not receiving a salary or a full expense account is the norm in the financial services industry. Wrong.
I am currently with a legitimate company in the financial services industry, and I receive a full salary in addition to an expense account, and very generous commissions. So I am I the exception?
Don't listen to the hogwash that New York Life recruiters tell you. They prey on the jobless and the young in order to pick up a few policies off their family and friends, and then when the person quits, as they do about 90% of the time, New York Life keeps the trails for themselves.
And in my case, they even tried to get some commission back.
All in all, a very sleazy organization. Keep my story in mind if you are considering working for them.
#20 UPDATE EX-employee responds
READ THIS IF YOU ARE CONSIDERING NYLIC
AUTHOR: J - (U.S.A.)
SUBMITTED: Friday, January 05, 2007
New York Life then gave up their extortion attempt, but did not apologize.
Using easily disprovable false claims to extort commissions from former employees is one of the profit centers of "the company you keep."
On another note, the New York Life recruiter commented above that not receiving a salary or a full expense account is the norm in the financial services industry. Wrong.
I am currently with a legitimate company in the financial services industry, and I receive a full salary in addition to an expense account, and very generous commissions. So I am I the exception?
Don't listen to the hogwash that New York Life recruiters tell you. They prey on the jobless and the young in order to pick up a few policies off their family and friends, and then when the person quits, as they do about 90% of the time, New York Life keeps the trails for themselves.
And in my case, they even tried to get some commission back.
All in all, a very sleazy organization. Keep my story in mind if you are considering working for them.
#21 UPDATE EX-employee responds
READ THIS IF YOU ARE CONSIDERING NYLIC
AUTHOR: J - (U.S.A.)
SUBMITTED: Friday, January 05, 2007
New York Life then gave up their extortion attempt, but did not apologize.
Using easily disprovable false claims to extort commissions from former employees is one of the profit centers of "the company you keep."
On another note, the New York Life recruiter commented above that not receiving a salary or a full expense account is the norm in the financial services industry. Wrong.
I am currently with a legitimate company in the financial services industry, and I receive a full salary in addition to an expense account, and very generous commissions. So I am I the exception?
Don't listen to the hogwash that New York Life recruiters tell you. They prey on the jobless and the young in order to pick up a few policies off their family and friends, and then when the person quits, as they do about 90% of the time, New York Life keeps the trails for themselves.
And in my case, they even tried to get some commission back.
All in all, a very sleazy organization. Keep my story in mind if you are considering working for them.
#22 UPDATE EX-employee responds
Former NYL Agent
AUTHOR: Tina - (U.S.A.)
SUBMITTED: Sunday, December 17, 2006
I find it hilarious that someone too lazy to use capital letters would criticize someone else's spelling......pot, meet kettle.
I am also a former NYL Agent. The partner's in my office were only concerned with "getting the check", or "check-o-matic". I was disgusted with them. I thought they were a little sleazy, and I didn't want to be associated with that.
I would tell anyone, insurance and financial services IS the place to be. But it's not for everyone, because it is hard work.
I am now with Mass Mutual. They are just as respected, and financially stable as NYL, and have been around just as long. It is also nice not to see them mentioned on this site!
Your experience at NYL can vary depending on the office you work out of. Some managing partners will allow you to build a business, and support you. But others are more concerned about THEIR careers, and reaching THEIR goals. And in order for them to reach their goals, they have to pressure their agents to produce. Its as simple as that.
#23 UPDATE EX-employee responds
Former NYL Agent
AUTHOR: Tina - (U.S.A.)
SUBMITTED: Sunday, December 17, 2006
I find it hilarious that someone too lazy to use capital letters would criticize someone else's spelling......pot, meet kettle.
I am also a former NYL Agent. The partner's in my office were only concerned with "getting the check", or "check-o-matic". I was disgusted with them. I thought they were a little sleazy, and I didn't want to be associated with that.
I would tell anyone, insurance and financial services IS the place to be. But it's not for everyone, because it is hard work.
I am now with Mass Mutual. They are just as respected, and financially stable as NYL, and have been around just as long. It is also nice not to see them mentioned on this site!
Your experience at NYL can vary depending on the office you work out of. Some managing partners will allow you to build a business, and support you. But others are more concerned about THEIR careers, and reaching THEIR goals. And in order for them to reach their goals, they have to pressure their agents to produce. Its as simple as that.
#24 UPDATE EX-employee responds
Former NYL Agent
AUTHOR: Tina - (U.S.A.)
SUBMITTED: Sunday, December 17, 2006
I find it hilarious that someone too lazy to use capital letters would criticize someone else's spelling......pot, meet kettle.
I am also a former NYL Agent. The partner's in my office were only concerned with "getting the check", or "check-o-matic". I was disgusted with them. I thought they were a little sleazy, and I didn't want to be associated with that.
I would tell anyone, insurance and financial services IS the place to be. But it's not for everyone, because it is hard work.
I am now with Mass Mutual. They are just as respected, and financially stable as NYL, and have been around just as long. It is also nice not to see them mentioned on this site!
Your experience at NYL can vary depending on the office you work out of. Some managing partners will allow you to build a business, and support you. But others are more concerned about THEIR careers, and reaching THEIR goals. And in order for them to reach their goals, they have to pressure their agents to produce. Its as simple as that.
first off, expenses for a new agent or advisor run about $50 per month. they are NOT charged for their cubicle UNTIL they start earning a bonus override which we call expense allowance. even when they start earning this we don't pay it until it pays MORE than the cost of things like their cubicles and phones and so on.
so if their normal expenses are $50 and if we paid the expense allowance (which would start us charging for the cubicle ($35)) then they would be paying $85 per month. if their expense allowance was only scheduled to be $50, we would defer the payment and they would still get a free cubicle. of course if they wanted the $50, we give it to them ... it is their choice.
as for retention, NY Life has DOUBLE the average retention rates of others like firms in our industry. even with that said, our retention (where i am) is about 60% in the first three years. that is actually pretty good if you think about it. remember, lots of people move jobs for reasons that have nothing to do with the employer or the position - like their spouse gets transferred or they move to help a sick relative.
so to be clear, LOTS more than 5% will still be here a year from now. AND, we don't recoup our expenses from them until they are in a position to pay them.
again, this is only for how NY Life operates.
thanks
#26 Consumer Comment
I have never sold insurance or real estate.......
AUTHOR: Thomas - (U.S.A.)
SUBMITTED: Tuesday, November 21, 2006
I suspect that only 5% of new insurance agents remain as agents after those "first two years". Therefore an insurance company would be financially savvy to have all new agents cover their own overhead expenses from day-1, rather than front the new agents' overhead expenses and then have 95% of those new agents leave. Seems like simple math to me.
OK, the new agent can be paid a lot higher comission when he/she pays their own business overhead, but a 95% dropout rate would mean that this is not the final reality.
#27 UPDATE Employee
both the initial and the negative rebuttal are wrong
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Tuesday, November 21, 2006
however, you are WAY off the mark with your $1200 per week and 6 policies per month.
this is not an easy job. i would hope that in the 6 meetings you had they explained this. in fact, since i am an employee invovled in recruiting --- i KNOW they told you this.
the measure of success for a new agent is 6 policies PER MONTH - not PER WEEK.
on to the rebuttal issue:
first off, NY Life uses an agency distribution system. that means face to face consultations. in fact, NY Life was negatively written up about 15 years ago in the press for sticking to agency distribution instead of going internet and 1-800 call in numbers.
two years ago, the were written up positively by the same publisher for how great they were to have bucked the trend and stayed with agency distribution.
98% of policies placed with NY Life stick. that is why they call themselves "the company you keep". if they sucked, people would drop them at the first better opportunity. since there are none, they stick!
finally, you may think no one wants to buy face to face anymore - that is your opinion. industry surveys and our experience shows that people know there is more to insurance and financial services than clicking a button on a browser. they appreciate the education. they appreciate our time. they really appreciate it when we show up at their home to pay a death claim and do all the paperwork necessary to get the check written in the first place. online insurance brokers WILL not and CAN not do this.
i love that rip off report exists and for the most part it has some useful information. however, i hate to see someone who can't spell get on and rant about not being successful in a professional endeavor. forgive my poor capitalization ;-)
#28 UPDATE EX-employee responds
Try selling to your family and friends :( ????
AUTHOR: Business - (U.S.A.)
SUBMITTED: Thursday, February 16, 2006
I have been sucked into getting my Ins. Lic. ($400) ...through another life scam company.
Now that I have a lic...who cares who I sell for, so I tried this.
I contacted my brothers and sisters and all my friends (because I am now an expert in ins.) and tried to sell them Ins through any and all Life Ins companies. You know what they told me (after laughing at me). Okay they'll buy Ins themselves on the internet for the best bottom price, that I didn't need me to sell them anything...they know the dead and dying stories.
Besides, any business that has you sell your family and friends is a waste of time and could cause you to loose all your family and friends.
I can't sell insurance to anyone even if I represent every ins company out there.
I imagined going to my brother telling him I can sell you PRULife, METLife, NYlife, AIL, Global, Guardian, Providence etc.... but nada.
No one is interested in buying from a door to door salesman, that went out with vacume cleaners
trying to sell another sucker.
ESP now with the "DO NOT CALL" list, trust me; no one is interested in buying like this anymore.
I wouldn't open my own door to these types of sales people, so who is kidding who here.
Work for free...only in this country folks!!!
Don't do it... and don't buy it. You'll be dead
before anyone pays you (haha)
#29 UPDATE EX-employee responds
I just left New York Life
AUTHOR: Tonya - (U.S.A.)
SUBMITTED: Wednesday, August 31, 2005
I started working at the NYL Silicon Valley office in San Jose, California in December 2004. I was told I was building my own business..I was told I would be working in a supportive environment...I was told I would have a flexible schedule. Unfortunately non of this is true!
I need to say that New York Life IS a reputable company make no mistake! But something is wrong at the management level.
What I found is they place new agents under an extraordinary amount of pressure to produce!
I was told when I was hired the company didn't like to hire people who didn't come with 200 names of friends and family to call, but because of my extensive sales background I got through. By the way, I have over 15 years of successful hardcore outside sales! But it took time to build the foundation to become successful.
From the day I applied, all I wanted to do was build a successful practice and I knew that it would be hard work. To that end, I have spent thousands of dollars joining organizations and networking to build my business. I would even rent booths and tables at different events to promote my business. Because I wasn't "cold-calling" the managers in my office didn't seem too pleased about what I was doing.....it wasn't paying off fast enough for them! They consider networking "socializing". But whenever I would run in to recruiter's from competing companies they would always tell me that they wished their agents would get out into the community!
As a new agent with NYL, THEY OWN YOU for the first three years!! We had to be in the office every Monday morning for a two hour meeting. If you were late, you were locked out of the room! After the meeting, we were excused to go buy lunch and come back to listen to an established agent tell us how they got started in the business. After lunch, we could get out to do what we needed to do, but return to the office by 5:00 to "cold-call" until 8:00pm!! A WASTE OF A WHOLE DAY!! There are usually trainings or meetings that go on Tuesday through Thursday, and then on Fridays we roll-play from 9:00 in the morning until 4:00 in the evening! How on earth are you supposed to get out to get ANYTHING done with this type of schedule? Some of my networking events took place during business hours and I would almost have to beg to attend them!
Our managing partner has a really bad habit of spending our money for us! He would have very expensive trainers come in to the office to waste a whole day of our time to talk to us about everything EXCEPT insurance and financial services and WE would have to pay for it! The last guy who came out ended his presentation by inviting us to continue to work with him for six months of conference calls that was going to cost us $3,000 PER AGENT!! He has also instituted this program at a local mall where we have to stand in a booth to pass out balloons and that costs us $350.00 each per month!
I got the feeling that all they want to do is get everything they can get out of new agents then let us churn and burn! Their goal IS NOT to help you build a business!!! It's not!!
As far as support. Whenever I would ask the recruiter who hired me to help me with a case, she would refer me to an established agent who would require 50% of my commission just for SPEAKING to my client! The last big deal I was working on, she prettymuch FORCED me to work with a new agent she favored and split my commission with her!
In a way, I feel as though I have been ripped off because I put a lot of money and a lot of time into my business. I have established relationships with people and have joined organizations as a New YOrk Life agent and people like and respect me. But back at my office, they did not appreciate it because the money wasn't coming in FAST ENOUGH!
I wish I knew then what I know now.
I wouldn't tell anyone not to work there, because New York Life is an excellent company. Just know that you will not be given an opportunity to build a business unless you have a large warm market to start with. And you will be expected to produce FROM DAY ONE!!!
Thank you,
A disallusioned former New York Life agent
#30 UPDATE Employee
Owning your own Business
AUTHOR: Steven - (U.S.A.)
SUBMITTED: Thursday, May 27, 2004
If an average agent sells 6 policies per week, he will average more like $3,600 per week plus numerous bonusses and retirement incentives which will lead to incredible wealth. Anyone who just sells insurance, however, would never be able to survive at NYL.
To earn, after business expenses (this is one's own business), one needs to earn a mere $1,500 PER MONTH to gross $50K. Since partners, by contract, must spend minimum 4 hours per week with newbies, it's easy to make sales since they do all the selling. At that point, ALL benefits, which are extraordinary, kick in immediately.
To help people entering the field, they charge nothing for six months after an initial one to three month period. And, one does not need to pay them anything: one can work from home or their own office, can use their community computers or their own personal one.
I'm not sure which office you ended up at, but it seems you misunderstood quite a lot, and yes, wasted your time as well as theirs.
Whatever you end up doing, good luck and all the best.

