This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I got fooled into signing up on the musicdownloadforfree.com. The site said $1 a month would allow you unlimited access to the service. When I went to the site found out is was pretty flimsy, just a few pages with links to free downloadable software like Kazaa. Before I was able to figure out how to cancel the subscription my credit card was billed $48. When I called the number on an email I received I was given another number to call - NewHealthy Savings.com. The customer service rep said it was the music download or I wouldn't have known. This was over the holidays and I wasn't able to get in touch with the company. I read a ripoff report that said that I had unknowingly signed up for 4 years of the service to be paid in lump sum. When I didn't follow through, I was notified by email again by sgada that my credit card was charged. I phoned them to find out how much and see if it was NewHealthy Savings again. The customer service rep said it was $79.95 and again described this as a music download. And again it is over the weekend and can't get in touch. After researching a little more, making a report to the FTC and a couple other consumer groups. I responded to the email from sgada.com. I informed them that I had made reports and would be going to the bank Monday. Here is my response:
Dear Valued Customer,
A refund has been issued to your account in the amount of $79.95. Please allow 15 business days for the refund to post to your account. We apologize for any inconvenience this may have caused. If you have any questions regarding this matter please contact our 24 hour Customer Service Center at 646-495-8107.
Simpligada is the billing company for New Healthy Savings.com, a provider of discount medical benefit cards which offer savings of 10-50% off on prescription drugs, contact lenses, doctor visits and vision care, amongst others. you may contact their customer service directly at 646-495-8107 or by E-mail at support@newhealthysavings.com
Thank You,
Simpligada Customer Service
Thank you,
Customer Service
dl5339
Needless to say, I am taking this to the bank tomorrow to make sure no more charges come out of my account.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Just a little note the number for sgada.com is 800-370-5012. The number listed 646-495-8107 was given to me for NewHealthy Savings.com and it is not a 24-hour Customer Service Hotline. You get voice mail saying its a 9 to 6 M-F phone line.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.