- Report: #1126300
Report - Rebuttal - Arbitrate
Complaint Review: Newegg
Newegg Shipped wrong product, wont refund Internet
*Author of original report: Contacted Newegg again, same story
*UPDATE Employee: Please Contact Us
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I've been dealing with this since November and it doesn't look like there's going to be a resolution for me. I ordered a product off of Newegg which turned out to be from one of their market place merchants. It was a fraudulent ad. What I ordered and what was delivered was two completely different products. I contacted the merchant who refused to issue a refund. I contacted Newegg and their stance is I have to work with the merchant to resolve the issue.
I'm out ~$180.00 and have a product i have no use for and no help from Newegg. I'm telling everyone i know who shops online my experience. It's best to just shop from a company that cares about its customers.
This report was posted on Ripoff Report on 02/25/2014 01:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Newegg/Select-StateProvince/Newegg-Shipped-wrong-product-wont-refund-Internet-1126300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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