- Report: #952313
Report - Rebuttal - Arbitrate
Complaint Review: Newegg
NeweggInternet United States of America
Newegg Bad Customer Service, RMA Not honored Internet
*UPDATE Employee: Newegg Support
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receiving the product back, instead they claimed they could not find anything wrong. Additionally, when I sent the motherboard in, it still functioned, it had a small issue with the memory, but overall it did work well enough to be used.
Now that I've received the motherboard back, it no longer works, and Newegg claims that it did not work when they received it, even though their notes say otherwise. I've sent countless e-mails to Newegg regarding this, I've been polite and professional and I've been ignored and accused of lying about the situation. I would not send the product back knowing that it was damaged. This product was Not physically damaged when I sent it to Newegg.
This report was posted on Ripoff Report on 10/08/2012 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Newegg/internet/Newegg-Bad-Customer-Service-RMA-Not-honored-Internet-952313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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