- Report: #1043950
Report - Rebuttal - Arbitrate
Complaint Review: Newegg
NeweggInternet United States of America
Newegg newegg.com False Advertising/Bait & Switch, Internet
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They said they had listed the price incorrectly. Instead of honoring their listed/advertised price, they canceled my order. They sent me a link to re-order. That link took me to a slightly different product at a much increased price. That's clear false advertising, and classic "bait and switch" tactics.
I tried contacting their customer service. They were unhelpful and dismissive of my concerns. The best they did was offer me a $25 discount (which is far less than the difference between the advertised price I agreed upon and the new price). Further, there was no coupon/promo code, nor other redemption details, for the supposed discount.
The link they gave me with the "discount" offer sent me to a page with the normal "new" price, with no discount and no information to apply said discount. I can only assume this discount is further lies on behalf of newegg trying to sucker me into spending more money.
This report was posted on Ripoff Report on 04/17/2013 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Newegg/internet/Newegg-neweggcom-False-AdvertisingBait-Switch-Internet-1043950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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