• Report: #952490

Complaint Review: Newegg.com

  • Submitted: Mon, October 08, 2012
  • Updated: Tue, October 09, 2012

  • Reported By: Aziz — Bakersfield California United States of America
Newegg.com
9997 Rose Hills Road Whittier, California United States of America

Newegg.com Refurbished means totally damaged Whittier, California

*UPDATE Employee: Item N82E16834200300

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I bought a "Dell laptop" the newegg.com item# is  n82e16834200300.  They said it is a refurbished item but it was total damaged because it has the following problems: A lot of scratches and dent on its exterior,  9 keys of keyboard are not working because of damage in the connectors inside of it, the processor fan is not working at all and you smell some like plastic burning inside the laptop when on, battery connection is damaged some times it works from battery some times not. these problems were just discovered in the first three hours of receiving it we don't know what else can be found.

This report was posted on Ripoff Report on 10/08/2012 03:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Neweggcom/Whittier-California-90601/Neweggcom-Refurbished-means-totally-damaged-Whittier-California-952490. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Item N82E16834200300

AUTHOR: Newegg Support - (USA)

Hello Aziz,

We apologize for any inconvenience this issue has caused you. Please send us an email to [email protected] with your order information. We are standing by to provide you with a quick solution to this issue. We appreciate your time and patience. Thank you and we look forward to working with you.

Newegg Support  
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