- Report: #1041559
Report - Rebuttal - Arbitrate
Complaint Review: Newport Mesa Car Wash
Newport Mesa Car Wash2015 Harbor Blvd. Costa Mesa, California United States of America
Newport Mesa Car Wash Newport Mesa Hand Wash "Hand Wash" results in scratches all over brand new car paint Costa Mesa, California
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I approached "Sam," the manager on duty, about this, and he denied all liability. Even though the car was 2 days old and had never been washed, he denied causing the scratches, and then, incredibly, said that the scratched up condition of the paint was "normal." Sam acted rudely and unprofessionally and refused to even pay to have the car detailed. I now have the option of paying hundreds if not thousands of dollars to repair the damage to my vehicle and then bringing a lawsuit against this business for their negligent work. Avoid this business at all costs!
This report was posted on Ripoff Report on 04/07/2013 09:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Newport-Mesa-Car-Wash/Costa-Mesa-California-92627/Newport-Mesa-Car-Wash-Newport-Mesa-Hand-Wash-Hand-Wash-results-in-scratches-all-over-br-1041559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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