- Report: #950207
Complaint Review: Newsmax Media Inc
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When I hadn't seen or heard anything about shipment of my book, I sent an e-mail inquiry to Newsmax customer service. I received an automated reply that they would get back to me as soon as could. That was in the AM of 9/28/12.
When I had received no reply to my customer service e-mail by 10/3/12, I tried contacting their customer service phone number. After staying on hold 20+ minutes without anyone getting to me, I gave up.
I then e-mailed the customer service (hah!) again, telling them to cancel my order. I will probably only receive an automated response & nothing will be done. Unfortunately, I used my debit (they don't use Paypal for obvious reasons) and my bank said that Newsmax would have to authorize the refund.
This is probably a racket - and a big one. I imagine later some enterprising cusumer advocate will catch up with these crooks.
This report was posted on Ripoff Report on 10/03/2012 10:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Newsmax-Media-Inc/internet/Newsmax-Media-Inc-Dont-fall-for-special-Aftershock-offer-Internet-950207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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