• Report: #787181

Complaint Review: Newsmax

  • Submitted: Mon, October 10, 2011
  • Updated: Thu, October 13, 2011

  • Reported By: Santana — Plymouth Wisconsin United States of America
Newsmax
4152 West Blue Heron Blvd., Ste. 1114 Internet United States of America

Newsmax Franklin Prosperity Report Offered "free" book for $4.95, then billed for other reports never ordered Internet, Internet

*UPDATE Employee: Please contact Customer Service

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Newsmax received my email address from a 3rd party, and "offered me a free book for $4.95 shipping.  However, they tied the "offer" to free subscriptions to other things like the Gold Reporter and Franklin Prosperity Report.

I immediately canceled all the other subscriptions but they sent them anyway.  I emailed and wrote them back and told them I didn't want them, but they ignored me and now billed me $49 for the Franklin Prosperity Report.  I am refusing to pay it on my credit card and have also reported this to the BBB.


This report was posted on Ripoff Report on 10/10/2011 05:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Newsmax/internet/Newsmax-Franklin-Prosperity-Report-Offered-free-book-for-495-then-billed-for-other-re-787181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact Customer Service

AUTHOR: CS1422 - (United States of America)

As part of the Newsmax customer service team I am sorry to hear that you are having this issue. We
take these types of situations seriously. We have long maintained an A+ rating with the Better Business Bureau. If you would, please call (800) 485-4350 [Monday through Friday 9 am to 5 pm ET] or email us at customerservice@newsmax.com. We would be happy to fix any problem you have and assist you in any way. Thank you.
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