• Report: #240395

Complaint Review: Newspaper Archive

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  • Submitted: Fri, March 23, 2007
  • Updated: Fri, March 23, 2007

  • Reported By:chicago Illinois
Newspaper Archive
4069 21st Avenue SW Cedar Rapids, Iowa U.S.A.
  • Phone: 888-845-2887
  • Web:
  • Category: Media

Newspaper Archive Dishonest and didnt promise what they said they would when i decided to sign up for their services ripoff Cedar Rapids Iowa

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Newspaperarchives.com gives you a free 14 day trial.

When I signed up for the service they never gave me my username and password.
I repeatedly emailed them asking for it and never received anything back. They charged a yearly subscription to my checking account for $143.00.

When I called several times and was hung up on by the customer service women. I was lied to a few different times when she claimed she couldn't pull up my information due to a power outage and she would call me back in an hour. I waited 4 hours for her to call back when i did call back she said they wouldn't refund my money and if i didn't want it should have logged into the website and canceled it before the 14 day trial was up.

I had to final a dispute through my bank to get my money back.

I just think its bad business for customers. So, if anyone goes to this site beware of the policy. I have no further use for the site.

Sheresse
chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 03/23/2007 07:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Newspaper-Archive/Cedar-Rapids-Iowa-52404/Newspaper-Archive-Dishonest-and-didnt-promise-what-they-said-they-would-when-i-decided-to-240395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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