- Report: #240395
Report - Rebuttal - Arbitrate
Complaint Review: Newspaper Archive
Newspaper Archive4069 21st Avenue SW Cedar Rapids, Iowa U.S.A.
Newspaper Archive Dishonest and didnt promise what they said they would when i decided to sign up for their services ripoff Cedar Rapids Iowa
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When I signed up for the service they never gave me my username and password.
I repeatedly emailed them asking for it and never received anything back. They charged a yearly subscription to my checking account for $143.00.
When I called several times and was hung up on by the customer service women. I was lied to a few different times when she claimed she couldn't pull up my information due to a power outage and she would call me back in an hour. I waited 4 hours for her to call back when i did call back she said they wouldn't refund my money and if i didn't want it should have logged into the website and canceled it before the 14 day trial was up.
I had to final a dispute through my bank to get my money back.
I just think its bad business for customers. So, if anyone goes to this site beware of the policy. I have no further use for the site.
This report was posted on Ripoff Report on 03/23/2007 07:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Newspaper-Archive/Cedar-Rapids-Iowa-52404/Newspaper-Archive-Dishonest-and-didnt-promise-what-they-said-they-would-when-i-decided-to-240395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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