- Report: #282869
Report - Rebuttal - Arbitrate
Complaint Review: Nexgen Labs LLC (phenterthin Pills)
Nexgen Labs LLC (phenterthin Pills)www.nexgenlabsusa.com Internet U.S.A.
Nexgen Labs LLC (phenterthin Pills) Charged me for nonexistant diet pills and has made it impossible to contact them Oklahoma City, Oklahoma Internet
*Consumer Comment: Contact information
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I went to the website and found out the only way you can cancel is to create a username/pswd account through the website. Then you have to submit an open ticket with a request to cancel to which was replied back to by them with a generic copy/paste of the cancellations terms. I submitted another request to cancel and when I logged back in the next day, found no trace of it.
Nexgen Labs has no contact information: no customer service number, no address, no customer service email address, nothing. I logged in to change my info. Then the next time I attempted to log in, my username/pswd is invalid. I have no way of contacting these people.
I have had to put a permanent stop payment on my account and have had to dispute the unauthorized charge of $149.95 to my account. I filed a report with BBB and currently still trying to figure out what to do to resolve this mess I'm in all bc of a interest in a stupid diet product during a moment of weakness.
This report was posted on Ripoff Report on 11/04/2007 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nexgen-Labs-LLC-phenterthin-Pills/internet/Nexgen-Labs-LLC-phenterthin-Pills-Charged-me-for-nonexistant-diet-pills-and-has-made-it-282869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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