- Report: #285368
Report - Rebuttal - Arbitrate
Complaint Review: Nexgen Labs
Nexgen LabsFulfillment Center, Oklahoma City, Oklahoma U.S.A.
Nexgen Labs- Pure Life Products Or Pure Energy Products Company charges the shipping of 4.99, and then charges 149.99 to my credit card Oklahoma City Oklahoma
When I called (and finally after 3 attempts to talk to a person without getting sent to a tape that tells me that all customer service agents are busy) I get told that I had 20 days (how can 10 be 20??) to request a cancellation. Not only that all product sales are final...no, guarantee...nothing...just boom...that is that.
When I told the supervisor I finally got hold of he told me that if I disputed it with the bank I would get hit with another 149.99 and if I did not pay it...I would be sent to a collection agency. I said fine...I am so tired of getting ripped off.
I know that buyer beware is what I need to do...but, this was extreme as far as I am concerned. Anyone have anymore suggestions???
This report was posted on Ripoff Report on 11/19/2007 08:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nexgen-Labs/Oklahoma-City-Oklahoma-73109/Nexgen-Labs-Pure-Life-Products-Or-Pure-Energy-Products-Company-charges-the-shipping-of-4-285368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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