• Report: #157985

Complaint Review: Nexiderm - Broehm Ritter

  • Submitted: Thu, September 22, 2005
  • Updated: Thu, September 22, 2005

  • Reported By:arlington Texas
Nexiderm - Broehm Ritter
871 Latour Court Napa, California U.S.A.

Nexiderm - Broehm-Ritter Offer Free trial and charge you even after canceling. Napa California

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I ordered a free trial from this company in June, 2005 and they NEVER sent me confirmation of the purchase, Invoice, nothing. I thought the sale never went through until I recieved the product about 1 week later. When I went back to the website to find an email address to ask questions about an invoice from the purchase or confirmation email - the site was down with only an email (which I contacted several times to cancel my account due to suspiciously, unethical business practices).

It's been down ever since and I tried to cancel my account on SEVERAL occasions, by phone and email. I never could get through to anyone on the Toll Free number (customer service rings about 8 times and then says: "this voice mail is not taking messages" and hangs up.

Today, I was billed $55.90 out of nowhere and I still cannot get ahold of anyone. I now have to file a claim through my bank and lose money on over-draft fees thanks to this company! They never sent me ANY confirmation, reminders, NOTHING! NOBODY can be contacted through Email or Toll free line. This company is PURE-SCAM-ARTISTS!

arlington, Texas

This report was posted on Ripoff Report on 09/22/2005 12:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nexiderm-Broehm-Ritter/Napa-California-94558/Nexiderm-Broehm-Ritter-Offer-Free-trial-and-charge-you-even-after-canceling-Napa-Califo-157985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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