- Report: #294036
Report - Rebuttal - Arbitrate
Complaint Review: Nexon America Inc./Wizet/NxGames
Nexon America Inc./Wizet/NxGamesLos Angeles, CA/Seattle, WA Los Angeles, California U.S.A.
Nexon America Inc./Wizet/NxGames Unethical Practices,Scam, Steals Money Los Angeles California
*Consumer Comment: This is not a valid reason to file a ripoff report
*Consumer Comment: I've Had Similar Problems With Nexon !!!!
*Consumer Suggestion: Game is independent of website?
*Author of original report: Nexon America Inc.
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For the few posts listed here is by no indication the true account of the issues. The practices by this company is far ranging and most are not bringing it to light. Extremely disturbing , and hope that more will show the trueness of this theft ring.
On 12/13/2007 I made a complaint to nexon about why they failed to disclose the ineligibility of some accounts to purchase the "Character Transfer". Since the game is independent of the website I felt that in the items desription they should have disclosed the rules and not mislead one to believe it was available for purchase, thus leading to one depositing money for that purpose.
They misrepresent the reason why you have to enter your birthdate information for the purchase of the "Character Transfer" Nexon claims that it is for "privacy sake" in reality it is to block the purchase. Everyone who has had their account blocked for any reason atleast once is prohibited from purchasing "Character Transfer".
On 12/13/2007 the same day I filed the complaint with them they deleted that ticket without any explaination.
Since I made the money transfer through Paypal I filed a complaint with Paypal on 12/14/2007. Nexon failed to reply and on 12/19/2007 I escalated my complaint for paypal to make a ruling on this, I wanted a refund or the option to purchase "Character Transfer".
Paypal gives 10 days for Nexon to respond to the complaint. Instead of nexon responding they retaliated by giving me a permanent bann on 12/20/2007 and claimed that I committed "Charge Fraud"! Knowing this is Nexons' questionable practices I warned paypal this would probably happen. This is why I would let Paypal handle this situation. To make a ruling which nexon had until 12/29/2007 to respond before paypal would rule.
My account blocked for "charge Fraud". My paypal account is registered in my name with funds supported from my bank account. My MS account being registered as well with my name. Nexon notification of who purchases. My funds in my account with my name does not classify as "Charge Fraud". I did not initiate a charge back or reported any fraudulent charges as associated with "Fraud". I made a complaint and Nexon wanted to avoid it and they retaliated by banning my account.
As of this date my account contains the money and have not touched it while this was in the complaint process. They permanently banned my account and stole my money.
souteastern PA, Pennsylvania
This report was posted on Ripoff Report on 12/23/2007 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nexon-America-IncWizetNxGames/Los-Angeles-California-90005/Nexon-America-IncWizetNxGames-Unethical-PracticesScam-Steals-Money-Los-Angeles-Califo-294036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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