- Report: #1055221
Report - Rebuttal - Arbitrate
Complaint Review: Next Stage Promotions
Next Stage PromotionsInternet USA
Next Stage Promotions Next Stage is not honoring its travel vouchers Internet
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On Augest 2nd 2012 I bought a voulcher through SFGate.com in which I paid $125 to which I would get airfare, 2 night hotel stay and dinner for two people to either vegas or orlando. In Febuary 2013 I tried to redeem my travel voulcher (it had not expired and was good for 2 years). I filled out the forms exactly as instructed online. It then said to wait for my confirmation of dates that would arrive via email in 3-4 weeks.
In May of 2013 I had not recieved anything from them yet. I clicked on the same links again and now the company no longer exsist. I got this error: "The requested URL /dpredeem was not found on this server." I contacted SFGate.com to which they advised me they aren't responsiable for this and directed me to dealpigg.com for a refund because apparently that's where the voulcher came from. Calling dealpigg was pretty useless since no one ever answers the phone. I wrote them several emails and finally got a response saying:
At the moment, Next Stage is not honoring its travel vouchers, or booking any trips, and we are working toward a resolution with them. Contrary to Next Stage's claims, Dealpigg is NOT responsible for refunding customers, as Dealpigg has paid Next Stage for your voucher. While we work to reach a resolution with Next Stage, we are taking a callback list for customers who wish to be notified once our company has decided on a course of action. If you would like to be included in this list, please send me your name, phone number, email address and voucher code.
So now it's just a circle of who IS resposible. Dealpgg says it's Next Stage and Next Stage says it's dealpigg....
This report was posted on Ripoff Report on 05/31/2013 02:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Next-Stage-Promotions/internet/Next-Stage-Promotions-Next-Stage-is-not-honoring-its-travel-vouchers-Internet-1055221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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