- Report: #602570
Report - Rebuttal - Arbitrate
Complaint Review: Next Warehouse, Inc.
Next Warehouse, Inc.14712 Franklin Avenue, Suite F Internet United States of America
Next Warehouse, Inc. Unresponsive, Cheatiing, Stealing, Used and Defective Merchandise Internet
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I ordered an item from this company. When I received it, it was obviously used. The box was open, packaging material was missing, and the item did not work. I contacted the company requesting to return the item and receive a full refund. They did not respond to my request. I finally filed a dispute with my credit card company, then they responed to me. They agreed to offer a full refund including shipping and my return shipping costs once they receive the refund. I sent the item back to them and waited.
Delivery confirmation showed they received the item, but they did not issue a refund. After multiple phone calls and emails, I was never able to contact them and they did not respond to my calls...
I am very frustrated... I contacted PayPal who issed a credit to me for this purchase. At least I got my money back.
Please stay away from this dishonest, cheating company...
This report was posted on Ripoff Report on 05/12/2010 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Next-Warehouse-Inc/internet/Next-Warehouse-Inc-Unresponsive-Cheatiing-Stealing-Used-and-Defective-Merchandise-In-602570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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