- Report: #73274
Report - Rebuttal - Arbitrate
Complaint Review: Nextcard
NextcardP.o. Box 52230 Phoenix, Arizona U.S.A.
Nextcard Account closed , overpaid account & now can not get Nextcard to refund money - No Customer Service Representatives Phoenix Arizona
*Author of original report: credit card company changed their address, mine has been the same for 14 years. I am not the one at fault
*Consumer Suggestion: Merrick Bank purchased a segment of the NextCard portfolio before it closed.
I have sent numerous letters over the last 8 months to no avail, they still have my money. I cannot reach a "human" it is all automated. Now when I put in my credit card # it tells me it is not a valid credit card #. I cannot access my account through the website anymore. So I guess they think they can keep it.
I have considered contacting an attorney to see if they can collect the money. But, that will create attorney fees that I cannot afford. It is like this credit card company never existed.
It is like they have dropped off the face of the earth.
If I had underpaid the account. I know they would be contacting /hounding me to pay the remaining balance.
The thing that really gets me is I paid this account every month on time and was never late. I even paid finance charges. (Wonder if I can charge them finance charges & lates fees this is going on 9 months overdue).
I would like to know if this has happened to anyone else & if by some chance their is a pending litigation filed against this company. If so I would like to join in and get my refund (maybe a little extra for all my trouble).
This report was posted on Ripoff Report on 11/27/2003 02:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nextcard/Phoenix-Arizona-85072/Nextcard-Account-closed-overpaid-account-now-can-not-get-Nextcard-to-refund-money--73274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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