- Report: #1127889
Report - Rebuttal - Arbitrate
Complaint Review: Nicor Advanced Energy
Nicor Advanced EnergyPO Box 3042 Naperville, Illinois USA
Nicor Advanced Energy THIS COMPANY CHARGED ME $1.34 PER THERM! Nearly DOUBLE Last Month's Cost! $863.11! Naperville Illinois
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I've seen a lot of greed and shady dealing, but THIS takes the cake!
I've been with Nicor Advanced Energy for several years, and I expect higher gas bills in winter. I've previously has bills as high as $500.00 to heat my place, which is big with high ceilings. But the bill I got this month is absolutely beyond the pale!
My gas bill last month was $466.01 for usage of 481.44 therms. Cost per them was a fiarly steep 78 cents per therm. High, but I can handle it...
THIS month - Usage of 565.08 therms. Not much higher, but it's been cold, right? I was charged $863.11, AT A RATE OF $1.34 PER THERM!!! Yep, you heard that right.
Of course I called and asked WTF?!? to which they replied that I am apparently on their "Flex Plan", which uses some byzantine computation to figure my total, resulting in this OUTRAGEOUS and SUDDEN cost hike! I was COMPLETELY blindsided by this...
The customer service rep tried to put the blame on me, of course, but I told him that there's such a thing as fair practice and that I was gone.
DO NOT SIGN ON WITH THIS COMPANY! THEY WILL TAKE YOU WITHOUT A DROP OF REMORSE!
You've been warned, kids.
This report was posted on Ripoff Report on 03/03/2014 12:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nicor-Advanced-Energy/Naperville-Illinois-60566/Nicor-Advanced-Energy-THIS-COMPANY-CHARGED-ME-134-PER-THERM-Nearly-DOUBLE-Last-Months-1127889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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