- Report: #430211
Report - Rebuttal - Arbitrate
Complaint Review: Nicor Gas
Nicor Gas1844 W Ferry Road Naperville, Illinois U.S.A.
Nicor Gas Never Shut off My Gas, New Tenants Ran up a $1300 Bill, Nicor Won't Take the Bill off My Credit Naperville Illinois
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I called them yesterday, exactly 5 business days later, and they informed me they did in fact receive my papers (almost 2 months after my original attempt) and that it would now take anywhere between 1-3 MONTHS for them to review my papers, because they are so busy. Again, how is that my fault they are not properly staffed? Credit reporting agencies have 30 days to investigate a dispute, why is Nicor allowed to make up all these rules and treat their customers like complete and total crap? And in between all of this, I sent these same papers into TransUnion, the credit bureau that is currenty reporting this debt. I was really hoping that would get me somewhere. In the past when dealing with credit bureaus, they are usually pretty good about removing things off of your credit that you can prove are not your debts. But they ended up sending me a paper that said there was going to be no changes to the debt because Nicor confirmed it. I am so angry, it seems like there is no end to this!!
Has anyone else every been through this? I really want to buy a home, I am getting married soon and this is really causing HUGE issues for my family. There has to be an easier way, there just has to be!!
This report was posted on Ripoff Report on 03/03/2009 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nicor-Gas/Naperville-Illinois-60563/Nicor-Gas-Never-Shut-off-My-Gas-New-Tenants-Ran-up-a-1300-Bill-Nicor-Wont-Take-the-Bil-430211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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