- Report: #996802
Report - Rebuttal - Arbitrate
Complaint Review: Nitro PDF, Inc.
Nitro PDF, Inc.717 Market Street, Suite 600 San Francisco, California United States of America
Nitro PDF, Inc. Terrible Customer Service San Francisco, California
*Author of original report: Resolved!
*Author of original report: Thank you for the Response
*UPDATE Employee: Nitro Pro Support
If you are looking for a product that is easy to use, this is it. If you are looking for good customer service, this is not the company to do business with. If you are in need of this on a regular basis, there is no doubt you'll have a bug or two that needs to be worked out and you will have to wait for customer service responses if you get them at all. I would advise anyone looking for a pdf program to pay a little extra and go with a reputable company like Adobe. I learned my lesson the hard way.
This report was posted on Ripoff Report on 01/14/2013 03:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nitro-PDF-Inc/San-Francisco-California-94103/Nitro-PDF-Inc-Terrible-Customer-Service-San-Francisco-California-996802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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