- Report: #1009839
Report - Rebuttal - Arbitrate
Complaint Review: NoMoreRack
NoMoreRackInternet United States of America
NoMoreRack Nomorerack No More Rack Shady business practice, won't refund, DON'T BUY FROM THEM, Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
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The boots finally arrived after Christmas and were not anything like the boots displayed on their website. I packed the boots up and returned them to the address which was on the packing slip as the 'return to' address. Shipping cost me $11.
Yesterday, I received the package back from the post office as 'return to sender, undeliverable, forwarding order expired'. I emailed nomorerack and explained my situation.
They responded with a different physical address for me to send the return, which was fine, however they are refusing to refund me the cost I incurred for the first shipping. They moved locations (if the first one even existed!) and now expect me to pay for shipping a second time to a different address. I have been emailing back and forth with 'Ruth' from their customer service and every one of her replies is a joke, worst customer service I have ever encountered.
Based on all of the other negative reviews on this website and others, I should have researched this shady company before I gave them ANY of my money. And, since I am sure nomoreack customer service will see this and post some sort of canned reply - here is my order #4148833
This report was posted on Ripoff Report on 02/06/2013 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/NoMoreRack/internet/NoMoreRack-Nomorerack-No-More-Rack-Shady-business-practice-wont-refund-DONT-BUY-FROM-T-1009839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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