- Report: #1115165
Report - Rebuttal - Arbitrate
Complaint Review: NoMoreRack.com
NoMoreRack.com Sold me a defective product, would NOT return emails Internet
*Author of original report: Getting the run around
*UPDATE Employee: NoMoreRack.com - Customer Care
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
My husband purchased a Cuisinart Kuerig coffeemaker as a Christmas present for me from nomorerack.com on November 22nd. It took 3 weeks to recieve, and when I attempted to use it on Christmas Day it did not work, not even a little. I waited until the next day to call Cusinart, since it had a warranty card in the box. He asked me where it was purchased from and after I told him, he flat out told me that they DO NOT support products purchased from nomorerack.com since they are KNOWINGLY selling defective equipment and that I needed to contact them. I sent an email to normorerack.com that same day, they have no phone number for customer service so that was my only option, about 3 days later I get some generic email saying that they were contacting the vendor and I should hear something in a week. Of course, I have not heard anything from anyone and then they had the nerve to send me a survy about how they were doing...are you kidding me! I have contacted them repeatedly and never get a response, ended up going out and buying a new Kuerig so I wouldn't be mad everytime I saw the empty spot where it was supposed to be on my counter. I am not sure how a company can knowingly sell defective items and not be held responsible for it, I will never buy from them again.
This report was posted on Ripoff Report on 01/13/2014 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/NoMoreRackcom/internet/NoMoreRackcom-Sold-me-a-defective-product-would-NOT-return-emails-Internetnbsp-1115165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.