Recently my wife put down a deposit of $100.00 on a $500.00 bracelet in layaway. Unfortunately, due to downsizing in corporate america, we found the need for these funds for basic living expenses.
When I went into the store I was advised by the manager he would be able to offer an in store credit or extend the amount of time we had to pay off the piece of jewelry. I advised him this was not what I believed was fair and was informed of his policy. I assume it has to do with someones commission and the pure greed of the store.
To complicate matters, my wife was going to purchase the bracelet in memory of her mother who was killed in an automobile accident in July. We simply do not have funds for basic living expenses and are awaiting an unemployment claim I have filed with the state. As most of you know, dealing with the government takes time.
My wife was working part-time, but has been placed on medical leave as she was hospitalized due to mental health issues arising from the loss of her mother and stress from the loss of our main source of income. Though my wife is now recovering and in outpatient therapy until our insurance runs out at the end of the month, we are also expecting our second child in December and already have a sixteen month old at home.
Call it poor judgment or whatever you like, but I will never do business with Noble House Jewelers in Overland Park Kansas again and will advise others of their policy... I had a television on layaway at Wal Mart - When I went into the store and asked to cancel the layaway the manager was more than happy to cancel the layaway and provide a complete refund.
Lee Summit, Missouri