- Report: #393702
Report - Rebuttal - Arbitrate
Complaint Review: Noble House Jewelry, Zoe Herrington-Brooks
Noble House Jewelry, Zoe Herrington-Brooks11620 Metcalf Avenue Overland Park, Kansas U.S.A.
Noble House Jewelry, Zoe Herrington-Brooks Damaged my ring, ripp-off Overland Park Kansas
*REBUTTAL Owner of company: Misinformation regarding BBB and Litigation
They made promises to replace the stones and we have followed up and were told that they were having trouble finding the necessary stones. Now they won't even return our calls or respond to written correspondence.We initially went to this store because it is a woman owned business.
Unfortunately, I didn't bother the check with the Better Business Bureau or check with the Court System first. Had I done either of these things we would have never set foot in the store. The BBB gives them an Unsatisfactory Rating and the list of law suits that they have been involved in is as long as your arm.Most likely we will never be successful in resolving this matter with them as it has been ongoing for close to two (2) years. If you are in the market for jewelry (or even repairs) take time to check out who you are going to do business with.
This report was posted on Ripoff Report on 11/21/2008 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Noble-House-Jewelry-Zoe-Herrington-Brooks/Overland-Park-Kansas-66213/Noble-House-Jewelry-Zoe-Herrington-Brooks-Damaged-my-ring-ripp-off-Overland-Park-Kansas-393702. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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