• Report: #1044469

Complaint Review: Nomorerack

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  • Submitted: Thu, April 18, 2013
  • Updated: Fri, April 19, 2013

  • Reported By: Antionette — Antioch California
Nomorerack
381 Park Avenue south New York, New York United States of America

Nomorerack Did not send items as advertised. New York, New York

*UPDATE Employee: NoMoreRack.com - Customer Care

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On March 27,2013, I purchased an assortment package of Long Camisoles (12) a rainbow of colors were shown
Upon completion and conformation they would be shipped in 3-5 days. I was then notified by email, due to high
Demand my order would be delayed, I would be notified when my order ships. Apr. 12, 2013 I received an email
Stating my order shipped. I received it today Apr. 18, 2013......not the assortment promised / Advertised. Needless to say no Packing slip enclosed. (Two each, red, tan, brown, dark blue, light blue and white). You don't send what's on hand without first contacting your consumer. "DON'T HAVE WHAT THEY ORDERED" send something else, Not...no more business from me.

This report was posted on Ripoff Report on 04/18/2013 07:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Nomorerack/New-York-New-York-10016/Nomorerack-Did-not-send-items-as-advertised-New-York-New-York-1044469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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